Downey Hyundai - Service Center

thanks to alex! good worker buen servicio al cliente grasias alex in service les recomiendo good worker buen servicio al cliente grasias alex in service les recomiendo More

Great service, friendly and efficient staff. I'm only giving 4 stars though, because they somehow tore the upholstery on my shift knob and didn't say anything about it. I had to point it out to I'm only giving 4 stars though, because they somehow tore the upholstery on my shift knob and didn't say anything about it. I had to point it out to them and advise that it was not damaged like that before I brought my car in. They weren't able to fix the upholstery on the shift knob, but they tried. It was just unusual that they didn't say anything about it ahead of time. I've never experienced anything like this the other times I've brought my car here. I would still recommend them to friends/family. More

They were great at listening to my concerns and getting down to what the true problem really was. I felt like they had my best interest in mind. down to what the true problem really was. I felt like they had my best interest in mind. More

First time at service. Chris was good and pleasant. Question regarding pricing that I will address next time Chris was good and pleasant. Question regarding pricing that I will address next time More

Helpful friendly service fixed my problem got my car back the same day as needed the same day as needed More

Great service - friendly, efficient, great communication. We had a bad experience at another Hyundai service center last year and Downey was a great experience! We had a bad experience at another Hyundai service center last year and Downey was a great experience! More

If I could give zero stars I would. I took my car in for repair, they kept it for more than a month and never even touched it. Service manager Erica promised to call me numerous times a I took my car in for repair, they kept it for more than a month and never even touched it. Service manager Erica promised to call me numerous times and then never called. I had to call constantly for updates, all of which were BS because she just kept claiming the part was back ordered, funny that Riverside Hyundai was able to get the part and my car fixed within a week. Absolutely horrible customer service. I’d never take my car or purchase one from this dealer and trust I will tell all my friends and family to avoid this dealer as well. More

Great customer service. Somewhat fast I waited about 4 hours for an oil change and my car was cleaned from the inside. Somewhat fast I waited about 4 hours for an oil change and my car was cleaned from the inside. More

Gio was very quick in assisting me with my appointment, gave me a breakdown of my services without forcing an upgrade just informing me for my own decision gave me a breakdown of my services without forcing an upgrade just informing me for my own decision More

The service was great. It was explained as to what was wrong with the vehicle. It was explained as to what was wrong with the vehicle. More