Downey Hyundai - Service Center

I just want to thank Jackie for the help and the professional service ; I like how she guided me through the process. She was ver knowledgeable and informative. Thank you!! professional service ; I like how she guided me through the process. She was ver knowledgeable and informative. Thank you!! More

Service members were nice but did not have the part for which I made an appt for 2 weeks prior. Plenty of time to know reason for visit and order of out or low. Drove out there just to drive home. which I made an appt for 2 weeks prior. Plenty of time to know reason for visit and order of out or low. Drove out there just to drive home. More

Professional work. Did take 3 weeks to complete but it us becoming the norm nowadays. Completely satisfied. Did take 3 weeks to complete but it us becoming the norm nowadays. Completely satisfied. More

Made an appointment and they told me they didn’t have my part. Came back a week later to another appointment and they still didn’t have it. Tried making an appointment and they said not until the part is he part. Came back a week later to another appointment and they still didn’t have it. Tried making an appointment and they said not until the part is here. I kept constantly calling the parts department and they told me they’ll call me when the part was here and they never did. I went to Puente Hills and they got me in and out in 2 hours. Downey Hyundai sucks More

The lady in service was very helpful. She changed the information on file to my correct name and address. She changed the information on file to my correct name and address. More

This dealership is a scam. $420 just to do a diagnostic test. It's criminal. Went to another Hyundai dealership and they did not try and scam me like you guys. Never coming bac $420 just to do a diagnostic test. It's criminal. Went to another Hyundai dealership and they did not try and scam me like you guys. Never coming back here again. You guys should be out of business. Scammers!!!! More

Unpleasant experience, very slow in their customers service, have to prompt everytime for something to be done. service, have to prompt everytime for something to be done. More

It was a good experience and the staff was very nice. They cleaned my car very good They cleaned my car very good More

Upon arrival I was greeted for immediate check in. My service representative Jaclyn provided with prompt service for maintenance for my vehicle with a 😊. I chose to wait in lobby was offered awesome My service representative Jaclyn provided with prompt service for maintenance for my vehicle with a 😊. I chose to wait in lobby was offered awesome snacks was able to work while I wait. I was given updated status. Thank you for the stellar service to all the staff. My experience met all my expectations. More

They are kind and try to make sure you leave with satisfaction. Would recommend coming in. satisfaction. Would recommend coming in. More