Downey Hyundai - Service Center

I am satisfied with this dealer because everyone is always so attentive and polite. Thank you. always so attentive and polite. Thank you. More

He was really friendly and helpful with me and fast Serving to get me out Serving to get me out More

Overall good experience. I just had to briefly wait even though I had an appointment. I just had to briefly wait even though I had an appointment. More

always great service, quick and problem free. Alex in service is the best. Thank you Alex in service is the best. Thank you More

I took my car in for service and decided to go to the sales department since my lease was expiring soon. Drew was amazing with helping me get into a new lease. I told him what I was looking for and we wo sales department since my lease was expiring soon. Drew was amazing with helping me get into a new lease. I told him what I was looking for and we worked it out. Great experience from sales to finance. More

Terrible communication with their customers. They had my car in their shop for days without letting me know what was happening to my car. I do not recommend this location at all! They had my car in their shop for days without letting me know what was happening to my car. I do not recommend this location at all! More

Isaac was great, he explained things well to me and made me feel comfortable with the services being provided to my vehicle. The only disappointment was that I needed an Uber ride home and apparently the de me feel comfortable with the services being provided to my vehicle. The only disappointment was that I needed an Uber ride home and apparently the dealership wouldn’t accommodate me since my home was not within the 5 mile radius (my home is 6 miles away). More

Customer service was terrible when I discovered a scratch once I picked up my vehicle for service once I picked up my vehicle for service More

Communication is horrible for many reasons. I’ll just give one reason of the bad communication. I was told my car would be ready by 2:00 to 2:30pm, I arrived at 3:00pm they said 15 more minutes I’ll just give one reason of the bad communication. I was told my car would be ready by 2:00 to 2:30pm, I arrived at 3:00pm they said 15 more minutes but the car was ready by 4:40pm. It took 25 minutes to move my car from one lot to the other. They never came to me to let me know it’s going to be a little longer or anything. I had to keep going to them to ask what’s going on. More

I am very satisfied with the overall service offered by the staff and I will definitely keep going back to them. the staff and I will definitely keep going back to them. More