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Downey Hyundai - Service Center

Downey, CA

4.2
2,150 Reviews

2,150 Reviews of Downey Hyundai - Service Center

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March 08, 2023

Easy peasy! Had a nice experience. Ricardo did his best to accommodate me as quickly as possible. They even fixed another recall I didn't know about. More

by ROXANNEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Velasquez
March 08, 2023

offer complementary car wash after service and by the end , the car car was not clean More

by WILLIE.MORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department agent
March 08, 2023

I had a great experience with Downey Hyundai. Their customer service was excellent. Rob El-Roz was my sales representative. Rob was very professional and his communication with me was outstanding More

by CHARLOTTES4115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob El-Roz
March 07, 2023

Our salesman was easy to work with and provided good communication throughout the process. He provided clear information for us to understand our options for buying the car. More

by MRS.HARUTUNIAN
Recommend Dealer
Yes
Employees Worked With
Anthony Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baitieh
March 07, 2023

Time conscious, flexible and understanding. Appreciate, the commitment to meeting the needs we went in to execute. More

by SARAH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Baitieh
March 06, 2023

Great experience. Fast and very helpful service. The team got me in and out in sufficient time, kept me updated with my service and let me know when they were done. More

by bardia.a23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy and the guy he was shadowing
March 04, 2023

They were ok. Nothing extra ordinary. Basic dealing and just help with whatever the customer came in for. More

by shushil.suman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 02, 2023

I just want to thank Jackie for the help and the professional service ; I like how she guided me through the process. She was ver knowledgeable and informative. Thank you!! More

by Mahmoud S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
March 02, 2023

Service members were nice but did not have the part for which I made an appt for 2 weeks prior. Plenty of time to know reason for visit and order of out or low. Drove out there just to drive home. More

by l.toneck16
Recommend Dealer
No
Employees Worked With
N/A
March 02, 2023

Professional work. Did take 3 weeks to complete but it us becoming the norm nowadays. Completely satisfied. More

by franco5627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn was a complete professional will definitely seek her out next time I need service
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