Downey Hyundai - Service Center

Guy was cute and he was very nice and accommodating also i told him that i had somewhere to go and they serviced me right away! I came for a recall and left happy i told him that i had somewhere to go and they serviced me right away! I came for a recall and left happy More

Great people to work with, friendly, helpful, and they made the process worth it. Anthony and Jordan are amazing, thank you for your help made the process worth it. Anthony and Jordan are amazing, thank you for your help More

The person who was in charge of my visit she was so nice and that's why I am coming back. and that's why I am coming back. More

Isaac was very helpful. My car was serviced and under an hour and returned to me with a fresh car wash. My car was serviced and under an hour and returned to me with a fresh car wash. More

Under remodel, seemed under staffed, took 5. 5 hours to get estimate back. They informed me they would repair my car in the morning for pickup late morning. Car wasn't completed until 330pm. 5 hours to get estimate back. They informed me they would repair my car in the morning for pickup late morning. Car wasn't completed until 330pm. More

If I could give this place 0 stars I would. I took my car in for service as the usb connector was not working. The person who assisted me, Christian Estrada, told me it would cost me $300 so th I took my car in for service as the usb connector was not working. The person who assisted me, Christian Estrada, told me it would cost me $300 so they could replace it with a new part. I was hesitant at first, but then agreed. I assumed I had to make another appointment for them to get the new part. However, he said they could have it done in 30 minutes since they had a new part there. So I left my car and once I went back to pick it up, I asked him to give me the old part. He went to get it and took a really long time. Once he came back he confessed that it wasn’t a new part and they had just reconstructed the old part. I am very upset that he lied and charged me so much for something that he failed to do. I would like to speak to the manager about this matter and make it right. More

Fast and efficient service no hidden charges or unnecessary services performed. Professionally run and operated unnecessary services performed. Professionally run and operated More

This leadership goes above and beyond compare to the competition.I am not coming back to the prior dealerships where I used to take my car. They delivered all committed service expectations and even hir competition.I am not coming back to the prior dealerships where I used to take my car. They delivered all committed service expectations and even hired an Uber for me to take me home and also pick me up. That deserves an "Out of the Park!!! More

My appointment was easy and relatively quick. Isaiah was very kind and helpful in making sure I was taken care of. Isaiah was very kind and helpful in making sure I was taken care of. More

Since I have had my toyota I been to 2 other dealers for service and didn't go back because of the poor service. I will continously go back to toyota of Norwalk because of your excellent customer service service and didn't go back because of the poor service. I will continously go back to toyota of Norwalk because of your excellent customer service More