Downey Hyundai - Service Center

I left my car to check a nose in my engine on what I was told something minor and 17 days later I called to check the status of my car I was told that I could pick it up the next day. told something minor and 17 days later I called to check the status of my car I was told that I could pick it up the next day. More

My husband and I had a great experience. All of the staff was friendly and trustworthy. They worked with our financial situation. We went home with a reliable car. All of the staff was friendly and trustworthy. They worked with our financial situation. We went home with a reliable car. More

Great customer service but the wait time was a little long for the maintenance work that I had done. long for the maintenance work that I had done. More

The help and great customer service is always excellent. Very clear on what the recommendations of service needed for my vehicle. Very clear on what the recommendations of service needed for my vehicle. More

Even though it was under construction the staff was very nice and kept everything organized nice and kept everything organized More

They were very polite ,knowlaged and fast. It was a good experience for me to use this facility for my car. Thanks them. It was a good experience for me to use this facility for my car. Thanks them. More

They were very professional and curtious and did the work in a timely manner thank you in a timely manner thank you More

I have purchased several vehicles From this dealership in the past and have now had a very bad experience with the service department. The lack of communication is by far the worst I have ever experience. Th the past and have now had a very bad experience with the service department. The lack of communication is by far the worst I have ever experience. The person that was helping me with my vehicle originally said my vehicle was going to be fixed in 4 days and after that 4 days I called almost every day and could never get ahold of her. When I spoke to someone else they would tell me she would call me back and never did. After 2-1/2 weeks I finally received a call that my vehicle was ready. When I went to pick it up I was told that it was something completely different from the first call I received. And the part that was bad was a sensor that was bad. Needless to say I was very disappointed. More

Chris Estrada, was very professional, very good customer service skills. He went above and beyond, kept me informed even on his day off. service skills. He went above and beyond, kept me informed even on his day off. More

My Service Advisor was Isaac Martinez. Isaac was great! Isaac was very friendly and provided excellent Customer Service. Isaac treated me like a valued Downey Hyundai customer. Thank you Isaac was great! Isaac was very friendly and provided excellent Customer Service. Isaac treated me like a valued Downey Hyundai customer. Thank you Isaac More