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Downey Hyundai - Service Center

Downey, CA

4.2
2,150 Reviews

2,150 Reviews of Downey Hyundai - Service Center

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March 24, 2023

Exceptional service, Service Lady Jaclyn is so nice and she is very helpful and supportive to all of my questions and concerns she is a great resource for me, at your dealership. More

by ashicks101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Sanchez
Mar 27, 2023 -

ashicks101 responded

I am so pleased with Jaclyn in the service department I just wanted to let everyone know.

March 24, 2023

I had the 3 year 30000 mile complementary oil change but is was not honor they stated that I exceeded my oil changes even though my vehicle didn't exceed 3 years or 30000 miles I had ro pay. More

by GLEAL77GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name
March 23, 2023

Jaclyn was great, very knowledgeable and she took the time to explain everything. I highly recommend this dealership More

by MELISATORI.RE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn
March 23, 2023

After disappointing service experiences at other dealers, It was a pleasure to get straight answers and, better yet, a positive resolution to a vexing problem with my car. Jaclyn was friendly, communicative More

by MRDOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Fernandes
March 23, 2023

Even though I had to wait long the service was still good I had been there since 7:30 in the morning More

by MSNICHOLEMACIAS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
March 22, 2023

I took my car in for a recall and even though I had an appointment at 10:00 am, more than 2 hrs after my car wasn’t ready. When I personally asked Gio about the status of my service, he then went to get More

by PattyA822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio Murcia
March 21, 2023

Always great service. Took my needs into consideration. Felt comfortable with the service provided. Will come again. More

by MSLDHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Fast service, easy to get an appointment friendly and polite I will definitely be back for service More

by LUISAESTRADAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
March 21, 2023

Service was quick and easy and Ricardo Velasquez was friendly as well during the check in/out process More

by alexpolanco2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Velasquez
March 21, 2023

Great service and mindful of my complete service needs. Friendly the service has made me stop going to prior dealership. More

by EARL261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issiac& Jacelyn
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