Downey Hyundai - Service Center

If I could give this place 0 stars I would. I took my car in for service as the usb connector was not working. The person who assisted me, Christian Estrada, told me it would cost me $300 so th I took my car in for service as the usb connector was not working. The person who assisted me, Christian Estrada, told me it would cost me $300 so they could replace it with a new part. I was hesitant at first, but then agreed. I assumed I had to make another appointment for them to get the new part. However, he said they could have it done in 30 minutes since they had a new part there. So I left my car and once I went back to pick it up, I asked him to give me the old part. He went to get it and took a really long time. Once he came back he confessed that it wasn’t a new part and they had just reconstructed the old part. I am very upset that he lied and charged me so much for something that he failed to do. I would like to speak to the manager about this matter and make it right. More

Fast and efficient service no hidden charges or unnecessary services performed. Professionally run and operated unnecessary services performed. Professionally run and operated More

This leadership goes above and beyond compare to the competition.I am not coming back to the prior dealerships where I used to take my car. They delivered all committed service expectations and even hir competition.I am not coming back to the prior dealerships where I used to take my car. They delivered all committed service expectations and even hired an Uber for me to take me home and also pick me up. That deserves an "Out of the Park!!! More

My appointment was easy and relatively quick. Isaiah was very kind and helpful in making sure I was taken care of. Isaiah was very kind and helpful in making sure I was taken care of. More

Since I have had my toyota I been to 2 other dealers for service and didn't go back because of the poor service. I will continously go back to toyota of Norwalk because of your excellent customer service service and didn't go back because of the poor service. I will continously go back to toyota of Norwalk because of your excellent customer service More

No complaints. Service appointnent was maintained and service advisor was very informative and concise. No complaints on my end. Service appointnent was maintained and service advisor was very informative and concise. No complaints on my end. More

The service was great, waiting time wonderful, the var was finished before scheduled time. And my service advisor was great. was finished before scheduled time. And my service advisor was great. More

i went to service my elantra at the same dealership that i purchased it, & was told that they didn't state the engine issues prior to my purchase . they continued to tell me i needed to get a specific ser i purchased it, & was told that they didn't state the engine issues prior to my purchase . they continued to tell me i needed to get a specific service (engine sludge removal) even though it was not my fault & that i had to PAY FOR IT , otherwise, the engine might be damaged & won't be covered by the warranty, nor the extended warranty that i pay for to this day ! the only advice they gave me was to get the oil changed more frequently than otherwise recommended . terrible service dept. & even worse sales dept. for selling me a faulty car. i want my money back ! More

Just don’t go there it’s a circus show! ! You can’t find the staff and if you do, they have no clue what they are doing!! ! You can’t find the staff and if you do, they have no clue what they are doing!! More

Thank you for the great service you guys are friendly and very profesional. Work done on time and accurate. and very profesional. Work done on time and accurate. More