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Downey Hyundai - Service Center

Downey, CA

4.2
2,150 Reviews

2,150 Reviews of Downey Hyundai - Service Center

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April 22, 2023

Bad customer service with service department. Was lied to many times. No follow up or leadership. More

by TCLIDDIARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle and Edgar
April 21, 2023

It’s was an awesome experience having Jackie as my advisor she was very attentive and Charismatic More

by BLKOUT08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Jackie
April 21, 2023

Very helpful very nice very energetic and I love they washed my car and made sure I left satisfied More

by scano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Sanchez, Mike Baitieh
April 20, 2023

Good friendly staff. Took a longer then expected but that's not surprising with how busy they are. More

by vi0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't deal with any of the above names. I can't recall the girls name but she was very helpful and had great customer service.
April 20, 2023

Good customer service! Nice workers and I love how they left my car all nice More

by scano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Sanchez, Mike Baitieh
April 19, 2023

Friendly & helpful employees. Accurate information & kept me let informed throughout the day on my car. More

by VICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts & Service
April 18, 2023

Was a bit agitated at the initiation of the service and stagnancy of approval, but once the ball was rolling it seemed good. Lack of communication on their part and I am still missing a key from them More

by JTEX1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
April 18, 2023

I left my car to check a nose in my engine on what I was told something minor and 17 days later I called to check the status of my car I was told that I could pick it up the next day. More

by DONRTG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, Ricardo Velazquez
April 17, 2023

My husband and I had a great experience. All of the staff was friendly and trustworthy. They worked with our financial situation. We went home with a reliable car. More

by CIELOROTH
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael
April 17, 2023

Great customer service but the wait time was a little long for the maintenance work that I had done. More

by ADAONTHEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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