2,150 Reviews of Downey Hyundai - Service Center
Jacqueline took very good care of me. She informed me of everything that was going on with my car at all times she made this process super easy for me and I appreciate it. The only thing She informed me of everything that was going on with my car at all times she made this process super easy for me and I appreciate it. The only thing is that They didn’t have the parts to service my headlights, but they said they would call back when they have them. I have not received a call. More
The service team wasn’t able to figure out why the brakes made a squeaky sound sometimes. It comes on/off. And after the car was serviced it was returned dirty. I just bought the car 2.5 months ago and it is made a squeaky sound sometimes. It comes on/off. And after the car was serviced it was returned dirty. I just bought the car 2.5 months ago and it is disappointing to see how I was treated. The waiting area sucked. Coffee machine was broken, tv is just going off and you can’t control what you’re watching and the volume. If a customer is going to wait 2 hours there should be either a provision of a loaner car or the waiting area amenities need to improve. More
My appointment was during the remodel , The employees outside were friendly and attentive . The person assisting me inside seem overwhelmed and I had to wait while he was on the phone for a while, The sm outside were friendly and attentive . The person assisting me inside seem overwhelmed and I had to wait while he was on the phone for a while, The small waiting room was full of people getting work done on their vehicle. At the end of the day my vehicle was done and I was happy to leave. More
From start to finish. .. The Service Center was on their "A" Game. Which was very difficult during the construction at the Dealership. .. The Service Center was on their "A" Game. Which was very difficult during the construction at the Dealership. More