Downey Hyundai - Service Center

Service rep was a nice & professional young lady. Service manager was most unhelpful. Requested tire rotation listed on service to be performed was not done. Manager said because visual look at tires Service manager was most unhelpful. Requested tire rotation listed on service to be performed was not done. Manager said because visual look at tires said they all looked the same:-( . Navagation update was not done. Excuses were .. must be done by sales …or my Hyundai account app gave directions to get a flash drive and work it out on line … neither were true - still getting nav system pop up. No service date or mileage was set up in my notification system. Finally I was told that this was my last new Hyundai vehicle complimentary service - which was at 18K miles & 15 months …not Hyundai’s promised 36K miles or 36 months. This all left me most UNHAPPY with service. A response and remedy would be welcome. …Anyone?? Carlyle Frederick Hansen aka Rick Hansen More

great job. Customer service quick and efficient. Thank you!!!! Thank you!!!! Thank you!!!! Thank you!!!! Customer service quick and efficient. Thank you!!!! Thank you!!!! Thank you!!!! Thank you!!!! More

Excellent customer service and efficient. Had me out within time frame promised. And washed my car. Had me out within time frame promised. And washed my car. More

Under construction- no real bathrooms or waiting room. Not much sitting room to wait for car to be ready. Not much sitting room to wait for car to be ready. More

Every one were so helpful . and was very patient customer service were amazing and I love my car and was very patient customer service were amazing and I love my car More

Very helpful and courtesy and regarding the car being on time and very helpful about the car time and very helpful about the car More

Downey Hyundai employees were friendly, professional and polite. They made the process of purchasing a vehicle run smoothly polite. They made the process of purchasing a vehicle run smoothly More

Thank you Shay, David and Bryant. .you guys are the best..Very helpful people at this dealer .you guys are the best..Very helpful people at this dealer More

Customer service quick and efficient. The amount of time I was given to service my car was pretty much on target. Especially them being as busy as they were. Really appreciated the snack The amount of time I was given to service my car was pretty much on target. Especially them being as busy as they were. Really appreciated the snacks provided (fresh fruit) yum. Good job! More

Every one were so helpful pelight and was very patient customer service were amazing and I love my SUV customer service were amazing and I love my SUV More