Downey Hyundai - Service Center

Thank you Ricardo in service department, great customer service and friendly, thank you team for having the best customer service experience. Please tell your GM to get rid of those portable potty’s they service and friendly, thank you team for having the best customer service experience. Please tell your GM to get rid of those portable potty’s they smell . And get the one that he has on the dealership side . More

I have visited 3 dealerships since buy my Hyundai Palisade, and none have come close to the friendly efficient service Downey Hyundai has given me to make this my service dealership of choice. Palisade, and none have come close to the friendly efficient service Downey Hyundai has given me to make this my service dealership of choice. More

Jaclyn Fernandes is always great to work with when I take in my car for service. She has a great friendly attitude. in my car for service. She has a great friendly attitude. More

David is very professional and knows the car business. I would recommend my family and friends to this dealership. I would recommend my family and friends to this dealership. More

Did a great job fixing what needed to be fixed and making sure it ran well after it was fixed , also communicating was very well sure it ran well after it was fixed , also communicating was very well More

When I arrived at the parking lot no one even greeted me or attempted to check in my appointment. Employees were just sitting around talking and I had to awkwardly wait in front of their tent & let them fin or attempted to check in my appointment. Employees were just sitting around talking and I had to awkwardly wait in front of their tent & let them finish their conversation to get them to acknowledge me. Assistant service manager was not great at communicating. I constantly had to reach out to them after days of no contact or updates regarding my vehicle. When I picked up the vehicle it had barely been moved & therefore I'm not confident in their diagnosis. Overall, I've had better experiences at other dealerships. Completely lacked professionalism & I felt dismissed as a customer. More

We had to leave by 2pm, and Jackie was so helpful in getting us a loaner for the night. getting us a loaner for the night. More

Excellent service, very kind and helpful. Good temporary facilities considering the renovation. Would absolutely come again! Good temporary facilities considering the renovation. Would absolutely come again! More

Great experience! They made very thing super easy and hassle free. Would definitely recommend to people in the future. Eman and Rafa were great They made very thing super easy and hassle free. Would definitely recommend to people in the future. Eman and Rafa were great More

Our salesman Mike Batieh was great and very helpful as we were looking to purchase a 2023 Hyundai Elantra Hybrid. Thank you, Mike! were looking to purchase a 2023 Hyundai Elantra Hybrid. Thank you, Mike! More