Downey Hyundai - Service Center

Car went in fine. Is now on 3rd attempt to fix an issue they created. Is now on 3rd attempt to fix an issue they created. More

Excellent service, it really improved from last time I serviced my car. Very respectful and polite!!!! serviced my car. Very respectful and polite!!!! More

I had to contact them to verify if my car was ready. It was ready for how long, I don't know. Also, they didn't explain what was fixed not even Walk me through it. I just got paper invoice. Who knows if It was ready for how long, I don't know. Also, they didn't explain what was fixed not even Walk me through it. I just got paper invoice. Who knows if they did something to it. For me it still looks like same. I'm going to another Hyundai dealer and see if the recalls were fixed More

This service center was much better than the El Monte centers under the names of Win Hyundai or Patriot Hyundai. Jackie and the mechanic explained any problems that came up completely with photos of the centers under the names of Win Hyundai or Patriot Hyundai. Jackie and the mechanic explained any problems that came up completely with photos of the problems and took care of them quickly. It is the first time I came in and did not have to stay past 3 pm on a Saturday for any service appointment. I was surprised when Jackie came to me and said the car was ready just before 2 pm. Making an appointment and not having to stay there all day makes a difference to me where I take my car. Thank you! More

thank you guys, for the great and helpful service. i plan on returning in the near future. i plan on returning in the near future. More

The staff was courteous and explained the service recommended. I was asked did I want to have the service because of my low mileage. I was not forced to get the service. I was given an estimated time recommended. I was asked did I want to have the service because of my low mileage. I was not forced to get the service. I was given an estimated time of service completion. When service was 15 from completion I was called and told I could head on over to pick up my vehicle. Went in paid and vehicle was ready a minute or so later. More

I had a very pleasant and painless experience servicing my car. I was greeted and checked in right away. Additionally, Jaclyn and the service team were very friendly, and professional. 5 star experience. my car. I was greeted and checked in right away. Additionally, Jaclyn and the service team were very friendly, and professional. 5 star experience. More

Jackie went above and beyond for me…she got me in and out in no time… and I didn’t have an appointment. Best customer service by far! in no time… and I didn’t have an appointment. Best customer service by far! More

I’m impressed with the revamped customer service since the last time I visited Downey Hyundai. The greeter and service desk person on drop off and pick up were enthusiastic. Hyundai cars have improved ove the last time I visited Downey Hyundai. The greeter and service desk person on drop off and pick up were enthusiastic. Hyundai cars have improved over the last decade so, it’s about time they treat customers like other brands such as Lexus since I also drive one. I just wished Hyundai offered loaner cars for certain circumstances and car being dropped off. I had to pay for my own Uber. Longo Lexus offers Uber/Shuttle/Loaner. Maybe also explain the addons for a 24k maintenance. It seems like it’s mostly oil change and extras for $318. I can’t be paying $300+ every 6k miles unless there are major stuff in it. More

My Service representative, Jackie, did a great job. Thank you. She did a great job convincing me to change me brake fluid. Thank you. She did a great job convincing me to change me brake fluid. More