Downey Hyundai - Service Center

I had a great experience. I wasn’t aware of the recall for the car and I was told they would need to fix something. Super helpful. I wasn’t aware of the recall for the car and I was told they would need to fix something. Super helpful. More

Good job, friendly people Jule was specially helpful as was Chris well done guys! Small issue with communication other than that all well was Chris well done guys! Small issue with communication other than that all well More

Excellent customer service. Good atmosphere and great service Clean and newly renovated 100% satisfaction will recommend Good atmosphere and great service Clean and newly renovated 100% satisfaction will recommend More

Newly remodeled facility; clean; bright. I wish they explain if they have done any overall inspections such as brakes, fluid levels, tires, etc. - as most other car dealerships do. The cost I wish they explain if they have done any overall inspections such as brakes, fluid levels, tires, etc. - as most other car dealerships do. The cost of 4-wheel alignment is too expensive. The two recall services performed was also vague. I tried asking the service advisor for explanation/elaboration but none was given. More

Exelente trato rápido té aprueban y sobre todo no te hacen perder tu tiempo seguros que te traes tu carro. hacen perder tu tiempo seguros que te traes tu carro. More

I went in to get my car serviced for the first time and the guy who assisted me was very helpful and friendly the guy who assisted me was very helpful and friendly More

This is the 3rd time I take my car in for the same issue. I needed a loaner car to go to work. I was told they can give me a loaner once they find out what is wrong with my car. I had to call off wor issue. I needed a loaner car to go to work. I was told they can give me a loaner once they find out what is wrong with my car. I had to call off work because of the waiting process. Does that make any sense at all to anyone ???????! I’ll never buy another Hyandai because of the service they provide. More

Diana was awesome! She was a complete surprise to me. I would love to keep her as my personal sales person. That’s how good she is! She was a complete surprise to me. I would love to keep her as my personal sales person. That’s how good she is! More

I brought my car there 2 weeks for for check engine light and they said there was no problem. I also said last year that the windshield fluid reservoir is leaking and they said it is not. Now 2 weeks have and they said there was no problem. I also said last year that the windshield fluid reservoir is leaking and they said it is not. Now 2 weeks have gone by, and my car is shaking. The windshield fluid was replaced last week, and now it is empty. Hopefully they address this accordingly next week! More

For some reason, there was only one guy that could tell me what was going on with my car. I was told it would be ready around 12:30, but that he would call me. Also, I could only get a free Lyft one way. S me what was going on with my car. I was told it would be ready around 12:30, but that he would call me. Also, I could only get a free Lyft one way. So I took it to go home. And then waited and waited. Around 2:30, I called and they said my guy was out to lunch and he would be back at 3:20. I called back and he was with a customer (I'M a customer!), and that he would call me back in 3-5 minutes. I had plans that night and I needed my car so eventually I just got a Lyft back to the dealership - which cost $50 because it was Friday afternoon and surge pricing!! I waited and waited and finally someone else was able to get me my car back. He said he thought it had just been finished - but why was that the case when it was like 5 pm at this point and my paperwork said I'd have it back by 12:30 pm. Incredibly frustrating experience. More