Downey Hyundai - Service Center

I arrived on time and waited for my agent to come back to her desk while another employee brought another customer who arrived after me straight to my agents desk which then put me behind on being helped by her desk while another employee brought another customer who arrived after me straight to my agents desk which then put me behind on being helped by almost an hour. My agent offered me a rental while waiting for my car and I asked how long my service would be and my agent said 2 hrs likely since it was a busy day. My service ended up being a 5 hour wait which I stayed for because I wasn't given any updates on time. I did need a new tire which I agreed to get after the initial check in but no updates on timing Andy agents was g at her desk so I could ask her for updates. More

Was a pleasant experience getting my car serviced at the dealership. The wait was a little long but worth it. dealership. The wait was a little long but worth it. More

clean and friendly staff. quick service but very annoying review system. Hope Hyundai is not forcing their customers to fill this kind of survey. quick service but very annoying review system. Hope Hyundai is not forcing their customers to fill this kind of survey. More

While my vehicle was being serviced an employee moved it and collided. The damage was obviously noticeable. Service representative stated they would rep!ir it onsite.. 6 weeks later and still no repair. and collided. The damage was obviously noticeable. Service representative stated they would rep!ir it onsite.. 6 weeks later and still no repair. More

very helpful really good service fast great waiting area very polite personel family friendly i had a great expirience. very polite personel family friendly i had a great expirience. More

Service personnel was helpful and courteous. Provided excellent customer service. Work time estimate was accurate. Provided excellent customer service. Work time estimate was accurate. More

Great job! Thank you for the great service and communication. Will return again in the future. Thank you for the great service and communication. Will return again in the future. More

Service was AMAZING. The staff was polite and efficient. They explained everything and answered all of my questions. The staff was polite and efficient. They explained everything and answered all of my questions. More

I like the service, nice people. Leticia and Jordan Blas from the service department were very helpful with making my appointment Leticia and Jordan Blas from the service department were very helpful with making my appointment More

They did a great job and got the work done pretty quickly happy with everything happy with everything More