Downey Hyundai - Service Center

Great customer services I ever encountered for Hyundai. I will definitely come back in future. I will definitely come back in future. More

Quick and top notch service. Arrived early to my appointment and they processed me immediately. in and out with shuttle service within 15min Arrived early to my appointment and they processed me immediately. in and out with shuttle service within 15min More

Great service, very knowledgeable and friendly. Did an awesome job, I would highly recommend them. Did an awesome job, I would highly recommend them. More

No obtuve la ayuda o solución al problema que tiene el vehículo, siendo que este tiene un recall actualmente vigente vehículo, siendo que este tiene un recall actualmente vigente More

No communication, I always had to follow up even when I was told they will follow up with me. was told they will follow up with me. More

Excellent Service Dept, Nice Waiting Area, Clean Retroom and they finish servicing my car earlier than what they promised. . Great job! and they finish servicing my car earlier than what they promised. . Great job! More

Had an appointment at 11:15am. Left the car I never heard back from anyone. When I called at 5:45 PM they told me that the service department was closed. After speaking with someon Left the car I never heard back from anyone. When I called at 5:45 PM they told me that the service department was closed. After speaking with someone, they told me that they needed to keep my car overnight. The next morning the service rep contacted me, At eight in the morning and said she would call me back when my car was ready to be picked up. She never called me and after seven additional hours, I called and they told me my car had been ready for some time. The lack of communication and the customer service was terrible. More

I consistently receive incredible service every time! The response time is impressively quick, and the team is always proactive in communicating updates. Their customer service goes above and beyond, ens The response time is impressively quick, and the team is always proactive in communicating updates. Their customer service goes above and beyond, ensuring that all my needs are met with a friendly and professional approach. I truly appreciate the dedication they show! More

Excellent service experience. No overselling, advisor listened to and was respectful of my specific needs. Dealership is clean, well maintained and has good amenities. Definitely No overselling, advisor listened to and was respectful of my specific needs. Dealership is clean, well maintained and has good amenities. Definitely recommend! More

Dealership is great but . .... the 3 times I have gone in to get my oil change I wait in the waiting room. Mario is great, people are very nice and friendly but.... your choic .... the 3 times I have gone in to get my oil change I wait in the waiting room. Mario is great, people are very nice and friendly but.... your choice of movies. Two people were sitting next to me and mentioned they should put on comedy movies not this blowing up cars and people. Apologizes if this sounds petty but hey why not let you know. Thank you More