2,150 Reviews of Downey Hyundai - Service Center
It was a very well organized dealer. Very clean and full of very helpful sales people. Very clean and full of very helpful sales people. More
Quick and easy. Addressed my concerns about my vehicle and resolved them in a timely matter. Addressed my concerns about my vehicle and resolved them in a timely matter. More
Wait time for an oil change is crazy considering it is by appointment only. Even the car was backed up! Need to better manage their appointment system appointment only. Even the car was backed up! Need to better manage their appointment system More
The place is bright , clean and spacious. the sales person was pushy and exaggerates but of course it is his job to sell. There was one lady who was friendly and concern for my well being the sales person was pushy and exaggerates but of course it is his job to sell. There was one lady who was friendly and concern for my well being , she offered me water and made sure I'm comfortable while I wait for my paperwork. More
there were basic issues that could have easily made the experience of arriving going through the service process and exiting much more pleasant. I know the service folks were not too busy because when I ca experience of arriving going through the service process and exiting much more pleasant. I know the service folks were not too busy because when I came to pick up the car, they were sitting there just chatting and the times I called to find out the update on the car and why I was getting messages on my Hyundai, I had to ask number of times and follow up when they should have been doing that themselves. The car was returned dirty and they were stickers on the window that I had to go back inside and ask for them to be removed. Very very poor customer service. More
Great service . Very friendly and professional will definitely refer a family member to Downey Hyundai! Very friendly and professional will definitely refer a family member to Downey Hyundai! More
I have used 2 other Hyundai dealership service departments in SoCal and Downey is the best! departments in SoCal and Downey is the best! More
Alex, Jose and Mohalie great customer service. I was taken care of from beginning to end. Service is great. I was taken care of from beginning to end. Service is great. More