Downey Hyundai - Service Center

Cris helped me out a lot was explaining how my free packages worked and also helped me order a part for my car that I needed very helpful and kind service. packages worked and also helped me order a part for my car that I needed very helpful and kind service. More

Little to no communication from service department. I had to personally go to the dealership to get any answers due to no return calls. After 4 months of having my vehicle it was returned completely fi I had to personally go to the dealership to get any answers due to no return calls. After 4 months of having my vehicle it was returned completely filthy and not washed. I also had to return the car twice due to engine light turning on. Very disappointed with service. Never had this issue with previous service manager Jaclyn. Also went online to complain and was assured someone would reach out within 24hrs. Still have not received a call. More

Nice respectful people that work up. I got helped super fast with my service for my car and they washed my car better than me . I got helped super fast with my service for my car and they washed my car better than me . More

I received great service on my vehicle. They figured out what was wrong and fixed it in a timely manner. They figured out what was wrong and fixed it in a timely manner. More

Excellent services. Jeffrey help me so much. He was very kind and explained all the options I had to solve the problem. Thank you Jeffrey help me so much. He was very kind and explained all the options I had to solve the problem. Thank you More

Really good costumer service they help you a lot, Jordan is the guy to go. I walk in there with a poor credit score and they manage to get me the car I was looking for, thanks Hyundai of downey. is the guy to go. I walk in there with a poor credit score and they manage to get me the car I was looking for, thanks Hyundai of downey. More

My whole experience with this dealership was pleasant and it went smoothly. I would recommend it. it went smoothly. I would recommend it. More

Christian checked the car in and explained what was to be done, including offering a complementary car wash. He also quoted when the car would be ready and would call me. He was right on time. Never happened done, including offering a complementary car wash. He also quoted when the car would be ready and would call me. He was right on time. Never happened to me before. Thank you Christian! More

Great customer service clean office everyone smiles and greet you as soon as you walk in. The office looks very nice with the beautiful Christmas tree in there . Great job on the decoration . greet you as soon as you walk in. The office looks very nice with the beautiful Christmas tree in there . Great job on the decoration . More

I bought a used RAV4 Ekectrical 10/2023 . . they were supposed to mail me my electrical cord .. after confirming 4 times .. they STILL have NOT sent me my recharging cord .. my sales person wa . they were supposed to mail me my electrical cord .. after confirming 4 times .. they STILL have NOT sent me my recharging cord .. my sales person was Ben. More