2,150 Reviews of Downey Hyundai - Service Center
This dealer was very kind and professional. And Christ was very good person. I love this dealer. And Christ was very good person. I love this dealer. More
Jordon and Ravi were great and i am loving my new car ! !! They are the best !! They are the best More
It's a great service , people is very kind reliable and efficient i Love to take my car there . efficient i Love to take my car there . More
Ofertan buena financiación, buen trato a los clientes , tratan de comprender y acomodar acorde a las necesidades. tratan de comprender y acomodar acorde a las necesidades. More
My service adviser, Cesar Maldonado, was professional, courteous, and knowledgeable about my vehicle's concerns. I felt welcomed and comfortable knowing that my car was attended to most professionally. courteous, and knowledgeable about my vehicle's concerns. I felt welcomed and comfortable knowing that my car was attended to most professionally. More
This dealer has very organized system and I was kindly served. I am very happy! I will return for sure. served. I am very happy! I will return for sure. More
Didn't use my warranty. Didn't tell me my breaks need to be done. Took forever to get my car. NEVER COMING BACK. 2nd time I have been extremely disappointed with this locati Didn't tell me my breaks need to be done. Took forever to get my car. NEVER COMING BACK. 2nd time I have been extremely disappointed with this location. More
I feel very lucky to be writing this review-- thanks to Downey Hyundai, I'm the proud new owner of an amazing car! From beginning to end my experience with this dealership was incredible. I got to work Downey Hyundai, I'm the proud new owner of an amazing car! From beginning to end my experience with this dealership was incredible. I got to work with two salesmen, Abraham and Jordan, and they both exceeded my expectations. Abraham met me bright and early on his one day off (to accommodate my schedule), and expedited a car they just got in so I would have a chance to test drive. It was a used car, definitely less costly than the majority of their inventory, and not once did he try to steer me towards spending more money. He made me feel comfortable and like we were on the same team; plus he was very knowledgable about the cars history, features, warranty they would provide me, and what to expect if I decided to purchase. What I was nervous about-- can I afford this at the end of the day? When it came to talking numbers, Abraham was above board and open to listening to me. Abraham, and the managers, were willing to look at the research I had done and negotiate a price where everyone is happy. Throughout the negotiation process I felt heard and valued. I needed some time to think over their final offer, and they gave me that time without any pestering or pushing. When I decided to move forward with the deal, I got to work with Jordan who is also very helpful and kind. He answered every text and call he got from me with questions about payment, helped me find all the correct paperwork they would need, and then made sure I left with the car in perfect condition. For example-- it didn't have floor mats, and he made sure I left with a nice pair without me asking. I also got to work closely with Ravi, he is an expert on all the contracts and paperwork and was great at explaining everything I signed. There is nothing better than a friendly face to help a monotonous process be enjoyable. Sorry for the novel, but I am blown away by the level of care I received. A special thanks to Abraham, Jordan, Ravi, and the managers! If you're considering a car, check in with Downey Hyundai, they go above and beyond to help you. More