Downey Hyundai - Service Center

I was in for service at 8:30am and the music was too loud. I had brought some work with me to do while I waited, but was unable to because of the loud music. Bringing the volume down on the music, es loud. I had brought some work with me to do while I waited, but was unable to because of the loud music. Bringing the volume down on the music, especially when it’s party music would create a more pleasant waiting experience. More

We are so thankful that Caesar is back in customer service! He is an asset to your company! Thank you Caesar for all you do service! He is an asset to your company! Thank you Caesar for all you do More

The dealership did great work. They were quick, efficient, and I can't imagine going anywhere else. They were quick, efficient, and I can't imagine going anywhere else. More

I would give them a minus star if there was minus. They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many years over the last six months they started performing oil consumption tests. Which apparently they had to restart after my service advisor left. The first oil consumption test they had me wait two weeks before I got the car back the second oil consumption test one week and they haven't even touched the car. Service advisor won't call unless I call. Do yourselves a favor if you're going to buy a new car from this dealer do your homework. More

They wouldn’t look at the noise that I brought it in for. I left without having any answers about a repeat issue you have fixed many times before. I left without having any answers about a repeat issue you have fixed many times before. More

always taken care , of only work that needs to be done , like new building too. like new building too. More

The car was not washed after the oil change. The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealer The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealership, but this was not a good look for them. More

The service at Downey Hyundai excels among other Hyundai dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to the concerns and questions you have about your vehicle service. More

A long wait. Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside More

I had a great experience when I went to Downey Hyundai. Everyone, especially Andres was real helpful. Everyone, especially Andres was real helpful. More