Downey Hyundai - Service Center

Great service. Car ready at time promised. Appreciated the complimentary car wash. Overall very satisfied. Car ready at time promised. Appreciated the complimentary car wash. Overall very satisfied. More

THEY SOLD ME “ADDED” PRODUCTS WITHOUT THEM BEING ON THE VEHICLE. I GAVE THEM 3 DAYS TO FINALIZE THE VHICLE AND AFTER THE FACT THEY STILL DIDNT ADD THE PRODUCTS THAT WAS SOLD TO ME. FALSE ADVERTISING AND UN VEHICLE. I GAVE THEM 3 DAYS TO FINALIZE THE VHICLE AND AFTER THE FACT THEY STILL DIDNT ADD THE PRODUCTS THAT WAS SOLD TO ME. FALSE ADVERTISING AND UNPROFESSIONAL FROM SARGON,ABRAHAM AND THE SALES MANAGER GEORGE. NEVER GIVING THEM BUSINESS AGAIN.. THEY CLAIM THEY CANT GIVE ME A REFUND FOR SOMETHING THAT WAS NEVER ADDED ON BUT CHARGED FOR. UNETHICAL, More

Cesar Maldonado really helped me during my most recent service needs. As you can imagine, mechanical issues and additional repair costs can be really stressful. Cesar was there for me during the entire pr service needs. As you can imagine, mechanical issues and additional repair costs can be really stressful. Cesar was there for me during the entire process. His comms were great. I was also very impressed with his extensive knowledge on the engine mechanics and which repairs we needed to prioritize. He really knows how a car works. He is also very hospitable. Thanks Cesar keep up the fantastic work and customer support. More

Horrible service. Horrible staff. Each time I come here I am disappointed. My car always leave with more problems then it came with. Horrible staff. Each time I come here I am disappointed. My car always leave with more problems then it came with. More

Jordan was attentive and kind. He listened to the concerns I had with my car and documented them such that the technician would clearly understand the problems. He also immediately He listened to the concerns I had with my car and documented them such that the technician would clearly understand the problems. He also immediately set up an Uber to get me home and when the car was ready, also had Uber take me back! I was very grateful. Thank you Jordan! More

They were very attentive and answered any questions that I had. I would recommend to all family and friends. I had. I would recommend to all family and friends. More

Very Helpful, straight to the point and much appreciated for this busy mom!! The remodeled facility is really nice and spacious! for this busy mom!! The remodeled facility is really nice and spacious! More

Terrible management and childish unprofessional behavior in response to poor workmanship. I have filed a claim with corporate over the issues. in response to poor workmanship. I have filed a claim with corporate over the issues. More

Downey's sales and finance team were top-notch and they worked with me to keep me as a lease customer. I went in at 9am and was out the door by 11:30am, one of the fastest deals for a lease I've ever had. worked with me to keep me as a lease customer. I went in at 9am and was out the door by 11:30am, one of the fastest deals for a lease I've ever had. Abraham and Rami helped me get the best deal for my 2024 Kona EV SE. More

Outstanding Service and Support. Showed for My appointment on time, and was immediately greeted by Downeys Service Staff. They showed Me to their Waiting area, and assured Me that Al Showed for My appointment on time, and was immediately greeted by Downeys Service Staff. They showed Me to their Waiting area, and assured Me that All would be well Alex, My Service Consultant took great care to Speed My vehicle through the process. I had planned to spend some time, but it took less than 2hrs.. Like Magic, My care was serviced, Washed, and ready to go. Diana, the Fleet MGR., keep her promise and gases up My vehicle. A great day at Downey Hyundai. Thanks for the Unmatched Service. You are appreciated More