Downey Hyundai - Service Center

I would give them a minus star if there was minus. They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many years over the last six months they started performing oil consumption tests. Which apparently they had to restart after my service advisor left. The first oil consumption test they had me wait two weeks before I got the car back the second oil consumption test one week and they haven't even touched the car. Service advisor won't call unless I call. Do yourselves a favor if you're going to buy a new car from this dealer do your homework. More

They wouldn’t look at the noise that I brought it in for. I left without having any answers about a repeat issue you have fixed many times before. I left without having any answers about a repeat issue you have fixed many times before. More

always taken care , of only work that needs to be done , like new building too. like new building too. More

The car was not washed after the oil change. The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealer The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealership, but this was not a good look for them. More

The service at Downey Hyundai excels among other Hyundai dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to the concerns and questions you have about your vehicle service. More

A long wait. Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside More

I had a great experience when I went to Downey Hyundai. Everyone, especially Andres was real helpful. Everyone, especially Andres was real helpful. More

This dealer was very kind and professional. And Christ was very good person. I love this dealer. And Christ was very good person. I love this dealer. More

Jordon and Ravi were great and i am loving my new car ! !! They are the best !! They are the best More

Very comfortable lobby, attentive staff, quick service, and positive workplace. Best Hyundai service center I’ve been to in the area. and positive workplace. Best Hyundai service center I’ve been to in the area. More