Downey Hyundai - Service Center

Oil change on point Went in for service to change the oil in my car. What can I say Hyundai service makes you feel at home they help you out they give the best advice the Went in for service to change the oil in my car. What can I say Hyundai service makes you feel at home they help you out they give the best advice they help you in what ever you need. My service advisor Carlos Ruiz is the best.. More

Could be better My check engine light is on after being told that a reset was made! as soon as I left the dealer, my check engine light came on a couple of hours afte My check engine light is on after being told that a reset was made! as soon as I left the dealer, my check engine light came on a couple of hours after I left the dealer. And my service took longer than people who came after me. More

Great service Routine recall car had to stay for a week and half very good communication on updates from Enrique. Great service. Best car i had ever bought Routine recall car had to stay for a week and half very good communication on updates from Enrique. Great service. Best car i had ever bought More

Helpful! I always take my car to Cesar, he is very friendly and always looks for the best available options or possible deals. I feel confident that my I always take my car to Cesar, he is very friendly and always looks for the best available options or possible deals. I feel confident that my car is always in good hands when he is there. More

Helpful, appreciate the diagnosis Love how the FREE AT NO CHARGE for diagnosis all around the vehicle was done. Like that the fact that even though I do not have that money to fix thin Love how the FREE AT NO CHARGE for diagnosis all around the vehicle was done. Like that the fact that even though I do not have that money to fix things that came out on the diagnosis, the gentleman ( Raendil ) was able to breakdown a payment plan that Downey Hyundai can provide for potential customers. Best believe that is a getter. I will soon be proceeding with repairs. More

professional people, clean facility Service Manager explained all the items regarding the service. My car was ready on time and it was clean. I would highly recommend this dealer to my Service Manager explained all the items regarding the service. My car was ready on time and it was clean. I would highly recommend this dealer to my friends. More

Best service ever. Cesar usually helps me, but he had a day off, so Carlos helped me this time and provided me with extraordinary service like Cesar. I mean these guys m Cesar usually helps me, but he had a day off, so Carlos helped me this time and provided me with extraordinary service like Cesar. I mean these guys made it work for me . I was so pleased when I left... More

Pleasant experience. I had already submitted a review when another request was sent. I guess it was not received. Service agent was courteous & answered my questions. Se I had already submitted a review when another request was sent. I guess it was not received. Service agent was courteous & answered my questions. Service was done in time that was told. I was happy with the whole experience. More

The team at Downey Hyundai went above and beyond! I took my preowned 2017 Elantra, which I purchased from another dealership, into Downey Hyundai after my battery died and the AAA driver who jump-star I took my preowned 2017 Elantra, which I purchased from another dealership, into Downey Hyundai after my battery died and the AAA driver who jump-started it said it needed to be replaced. My car is covered under the second owner warranty, which covers the battery for 3 years after the initial first owner purchase date. That date for me was 38 months ago, JUST 2 MONTHS TOO LATE! However, Cesar, the friendly service technician, reassured me and said, "Let me see what we can do for you." Sure enough, he comes back and tells me they are going to replace my battery in full, no charge, as an act of goodwill! I was stunned! He then told me to wait for about an hour. Only an hour wait and I walked in without an appointment on a very busy day! I walked out of the dealership in less than an hour, (a very comfortable wait in their very nice customer lounge) with a brand new battery and a complimentary carwash. But that's not all. When I initially walked in, I was greeted and helped immediately, absolutely no wait time! As I said before, the place was packed! Then while the technician who was helping me went outside to take photos of my car, 3 different technicians greeted me and asked if I had been helped. You can't beat that level of customer service. Thank you to all the folks at Downey Hyundai, especially Cesar Maldonado, for the excellent service! More

Routine oil change Quick service. Also replaced batteries in remote, ckd low tire pressure and gave future recommendations all in a little over an hour. Ceasar came out Quick service. Also replaced batteries in remote, ckd low tire pressure and gave future recommendations all in a little over an hour. Ceasar came out to give me info within about 45 minutes. Clean waiting area and restrooms. More