Downey Hyundai - Service Center

Quick and efficient Service I was very appreciative of the quick, courteous, and efficient service that was provided yesterday when I took my car for it's first schedule service. I was very appreciative of the quick, courteous, and efficient service that was provided yesterday when I took my car for it's first schedule service. Thank you Downey Hyundai Team!! More

Awesome Service in General" Awesome" I took my car for a change oil and they washed as well but also Raidel Soto was very helpful and professional with me because it was my fist Awesome" I took my car for a change oil and they washed as well but also Raidel Soto was very helpful and professional with me because it was my fist time at the dealer service. " I highly recommend this dealer for your services" More

Average customer service I waited for about 15 minutes for service advisor to help me. There was 2 other service advisors that were available with no customers. However the se I waited for about 15 minutes for service advisor to help me. There was 2 other service advisors that were available with no customers. However the service advisor I was waiting for was already with a customer. Once I was helped By Raidel Soto, he was really attentive and provided excellent customer service. More

Awesome service Everytime I come in everyone is friendly and makes me feel welcome, I don't wait long to be seen either. They always tell me the recommended service a Everytime I come in everyone is friendly and makes me feel welcome, I don't wait long to be seen either. They always tell me the recommended service and there's no pressure. More

Awesome Service! Enrique was very helpful. As soon as drove in , he was the first to greet me. At the end he explained to me what was done to vehicle very thoroughly. Enrique was very helpful. As soon as drove in , he was the first to greet me. At the end he explained to me what was done to vehicle very thoroughly. Enrique was the best! Will definitely be coming back! More

Awesome A week prior I had a a bad situation with one of the employees who was rude however Carlos took care of me afterwards. He was awesome and went above m A week prior I had a a bad situation with one of the employees who was rude however Carlos took care of me afterwards. He was awesome and went above my expectations. It was a bummer they didn’t have loner cars available since they did keep my car over night for maintenance but Carlos did offer ride and Uber. He was great on keeping me updated ! More

Better than expacted. Went for an unexpected service. Got the details of the work being done. They took care of the problem and a little more, plus washed the car. Left a h Went for an unexpected service. Got the details of the work being done. They took care of the problem and a little more, plus washed the car. Left a happy costumer. More

great service They provided excellent service. They were quick to attend me and fast with providing updates on the status of my car. The fix took a little longer th They provided excellent service. They were quick to attend me and fast with providing updates on the status of my car. The fix took a little longer than expected but was worth it. More

disappointed I come here to service my car and they are always fast and have great customer service. This time however, the person in charge to helping me was rude I come here to service my car and they are always fast and have great customer service. This time however, the person in charge to helping me was rude and handed me my receipt without explaining to me the report that they usually give at the end of an oil change. Im going to assume he was just having a bad day. Luckily another clerk was able to help me and even schedule me a future appointment with no problem. Still gave 2 stars because the maintenance was fast and the back up front desk employee helped me. More

Friend & Efficient Service For the past 3 years I have been taking my car to this dealer for service. The service reps one deals with are always knowledgeable, friendly and eff For the past 3 years I have been taking my car to this dealer for service. The service reps one deals with are always knowledgeable, friendly and efficient. I have had nothing but good experiences at this dealer and would gladly, and do so through this review, recommend the service department to anyone who owns a Hyundai. More