Downey Hyundai - Service Center

Great service !! I just want to say thank you. It was smooth and everyone was so nice . I will definitely go back ! And I will recommend friends ., I just want to say thank you. It was smooth and everyone was so nice . I will definitely go back ! And I will recommend friends ., More

great customer service I came in for a recall service and also was having some issues with my transmission. The service center was friendly, helpful and got everything cove I came in for a recall service and also was having some issues with my transmission. The service center was friendly, helpful and got everything covered under warranty. It took a little longer to get the work done than anticipated and I had to call to check in a few times, but I wasn't ever irritated about it since I had had such a great experience with everyone. They also offered to provide a free rental car since the work was taking longer. I will definitely be coming back. More

1st time @ Downey Hyundai I took my car in for service due to a recall notice I received about a seatbelt. Turns out that there was also a recall on the engine ( I received I took my car in for service due to a recall notice I received about a seatbelt. Turns out that there was also a recall on the engine ( I received the notice two days after my car was already at the dealer). When I called the service center I was given an appointment that same day, just an hour and a half after my initial call. Already I was impressed. Ramiro was professional and prompt. He texted me with any updates, and promptly answered my questions. I was provided with a rental car for the full seven days that my car was being worked on. I have a Sonata, they were originally going to give me a smaller vehicle but I said I needed a car as roomy as my own. I was upgraded to a 2019 Tucson @ no additional cost. Hyundai ended up replacing my engine at no cost to me, I feel like I have a new car! I was so impressed with the service at the center. I have previously gone to Both the Hyundai in Commerce and in Cerritos; both of those locations had a very long wait time to get an appointment, and I was unhappy with their service. I am staying with Downey Hyundai from now on . More

Great Experience Went for recall service and Raidel was great. Service was quick my car was washed. Raidel went above and beyond to help out. Raidel is the man! Went for recall service and Raidel was great. Service was quick my car was washed. Raidel went above and beyond to help out. Raidel is the man! More

Good service! Raidel Soto was very informative and helpful. I was also given a buy 1 get 1 free offer for my oil change. I will definitely be back. Raidel Soto was very informative and helpful. I was also given a buy 1 get 1 free offer for my oil change. I will definitely be back. More

The best service I’ve received with Hyundai I used to go to another Hyundai dealer where I wasn’t always happy with the service. I ended up going to Downey Hyundai because of a mailer I got and I used to go to another Hyundai dealer where I wasn’t always happy with the service. I ended up going to Downey Hyundai because of a mailer I got and I gotta say I’m so happy I went! lol he service was quick, efficient and I loved that Carlos the service agent kept me up to date on what was happening and was quick to call me back or take a call. More

Fast service I had to drop off my car for service before work, pulling up to the dealership I quickly got assisted by Enrique he was very friendly and was able to I had to drop off my car for service before work, pulling up to the dealership I quickly got assisted by Enrique he was very friendly and was able to get me a free Uber ride to my job. He quickly followed up with status on my vehicle and was able to arrange transportation back to the dealer to pick up my car. Great service, thank you! More

Excellent customer service I brought my car in to take care of a Recall and everything was handled amazingly. Cesar helped to get my car processed and took care of everything. I I brought my car in to take care of a Recall and everything was handled amazingly. Cesar helped to get my car processed and took care of everything. It was a smooth process overall. Will definitely go back for any of my servicing needs More

Great customer service Getting the car rental took no more than 10 minutes. Cesar kept me updated and always answered/returned my calls. Cesar is the best. Definitely will b Getting the car rental took no more than 10 minutes. Cesar kept me updated and always answered/returned my calls. Cesar is the best. Definitely will be back. More

Always the best service! Downey always provides top notch service to their customers. They do their best to make sure your don't have to wait too long also. Downey always provides top notch service to their customers. They do their best to make sure your don't have to wait too long also. More