Downey Hyundai - Service Center

Excellent customer service Customer service is excellent. Fair price. Friendly atmosphere. Work done on vehicle was good. Appointment making is easy and reliable. Overall a very Customer service is excellent. Fair price. Friendly atmosphere. Work done on vehicle was good. Appointment making is easy and reliable. Overall a very good experience. Would recommend. More

Excellent service Anthony is an excellent employee he was really really helpful in getting me the car I wanted also in hooking up my phone and Sirius radio he went out Anthony is an excellent employee he was really really helpful in getting me the car I wanted also in hooking up my phone and Sirius radio he went out of his way More

Excellent I have been here a couple times and both communication and service were great! Service was fast and I’m very thankful I received a free car wash. I have been here a couple times and both communication and service were great! Service was fast and I’m very thankful I received a free car wash. More

Superior Quality Service Carlos was absolutely wonderful from start to finish. He thoroughly communicated with me every step of the way in a well professional matter. In addit Carlos was absolutely wonderful from start to finish. He thoroughly communicated with me every step of the way in a well professional matter. In addition to the excellent customer service, every person with whom I spoke with, was friendly and approachable. Oftentimes, car issues can be a bit intimidating for me given my lack of car knowledge, and was put at ease with the staff at the Downey location. Not only was my car taken care of but I left with a sense of empowerment knowing my car was taken care of, for now. More

Great service! I get my car serviced here all the time. The staff is friendly and approachable! I was helped by Raidel and I have to say this guy did an amazing job. I get my car serviced here all the time. The staff is friendly and approachable! I was helped by Raidel and I have to say this guy did an amazing job. He was very nice and he was extremely knowledgeable about everything I asked. He also gave me options and suggestions as to how to keep my car running at its best! More

customer service Raidel Soto exceeded my needs for my car. He explained and took care of my concerns of my car. Definitely recommend him to help you out with service. Raidel Soto exceeded my needs for my car. He explained and took care of my concerns of my car. Definitely recommend him to help you out with service. More

Exceptional Assistant service manager & team Raider Soto was excellent with checking in my car and servicing it, he went beyond by listening to my concerns and finding a solution. Thank you Raider Soto was excellent with checking in my car and servicing it, he went beyond by listening to my concerns and finding a solution. Thank you More

Great customer service My husband usually takes the car for service.. But Cesar made this experience easy .. He answered all my questions and was very helpful.. He made My husband usually takes the car for service.. But Cesar made this experience easy .. He answered all my questions and was very helpful.. He made sure I was aware of what was being done to my car.. thank you Cesar More

Replace transmission under warranty After several attempts to identify a transmission problem (rough shifting when engine cold) it was finally decided that the transmission needed replac After several attempts to identify a transmission problem (rough shifting when engine cold) it was finally decided that the transmission needed replacement. At this point the engine and the transmission have been replaced UNDER WARRANTY. i did purchase the extended warranty to cover electronics and happy that I did. Downey has been extremely cooperative in the entire warranty contract for which I am very grateful. There is 70 K miles on my 2011 Sonata and I hope this is the end of my problems. I assume the extended service warranty contract will cover the vehicle for the 100 K miles as agreed. Downey Service Dept. has been exemplary in cooperation and understanding.I will continue to rely on them for continued service. More