Downey Hyundai - Service Center

Great staff and great service. My car was inspected and the battery seem to be bad. I reminded about my warranty for my vehicle part. the battery seem to be bad. I reminded about my warranty for my vehicle part. More

Service advisor was amazing and professional she was a beautiful young lady smart. I recommend you to see her if you need service on your car beautiful young lady smart. I recommend you to see her if you need service on your car More

7500 check up It was AWESOME.... The last time I came was for a simple oil change and it was terrible. It was a Saturday and I was there at 8 am and it took over 3 It was AWESOME.... The last time I came was for a simple oil change and it was terrible. It was a Saturday and I was there at 8 am and it took over 3 hours. This time I got there at 8:30 and we were greeted by Jaclyn Fernandez and immediately I felt like it was going to be better. She was very pleasant and I told her what I was there for. She checked by vehicle and explained that I need a recall repair as well. I figured 4-5 hours. She asked if we were waiting and i said no and she immediately offered us a loaner ! What great service. I then told her my last experience and she apologized for it. She was so professional and even got us a Tuscon loaner since we mentioned our daughter just bought one. Jaclyn said the car would be ready at 11:30, which I took to mean 12:30. The car was completed at 10:30!!! We were running errands and said not to worry but to take our time. The return and pick up of my vehicle was fantastic as well. I wasn't going to come back here and in fact, Puente Hills is closer, but do due Jaclyns service, I plan to come back for my service needs. More

The service department was kind and helpful in making sure I got what I I went in for. I enjoyed the experience I had with them sure I got what I I went in for. I enjoyed the experience I had with them More

Excellent employees and service!!!!! My repairs were all covered and the time they it would be done, it was. Great lobby and all you can drink coffee! Thank you My repairs were all covered and the time they it would be done, it was. Great lobby and all you can drink coffee! Thank you More

Excellent Service I have no complaints about the services at this dealership. I make a appointment and I'm always in and out in no time. Provided that they use Uber for I have no complaints about the services at this dealership. I make a appointment and I'm always in and out in no time. Provided that they use Uber for there shuttle service so I can go back home and take care of more business while my car is being services and be Ubered back when my car is done. It's perfect. More

No one spoke to me about my car and the service it had or needed, car wash was nasty/horrible, excessively long wait time, disappointed needed, car wash was nasty/horrible, excessively long wait time, disappointed More

Cesar Maldonado keep doing a great Job, love the service and professionalism will continue getting my car service at Downey thank you for taking care of my car and professionalism will continue getting my car service at Downey thank you for taking care of my car More

The start process needs to be more organized, I didn’t know where the line stated to check in . I didn’t get a text/ call when my car was ready . I notice my car was parked for a while till I went and ask know where the line stated to check in . I didn’t get a text/ call when my car was ready . I notice my car was parked for a while till I went and asked if my car was ready to go. More

Girl at the front desk could do without her phone during business hours. Phone text assist was active after 2 hours later when car was done being worked on and was on my drive home. I was not told my vehicl business hours. Phone text assist was active after 2 hours later when car was done being worked on and was on my drive home. I was not told my vehicle was finished until I asked 30 minutes later, my phone number was provided. More