Downey Hyundai - Service Center

Thank you for attentive and addressing and resolving my concern in a timely manner. Also, thank you for providing adequate accommodation - car loaner for use while my car was being repaired. concern in a timely manner. Also, thank you for providing adequate accommodation - car loaner for use while my car was being repaired. More

Too car for 3 recalls and other services. Mr.Pedro Salas assistances was the best. He answered all of my concerns and was very helpful and understandable on the maintenance that my car need. I recommend him assistances was the best. He answered all of my concerns and was very helpful and understandable on the maintenance that my car need. I recommend him. More

Amazing customer service, and got my car driving like a brand new car! Decided to change my services to Hyundai in Downey due to Pedro Excellent Service and his Team! Thank you again. brand new car! Decided to change my services to Hyundai in Downey due to Pedro Excellent Service and his Team! Thank you again. More

Your cashier needs to pay attention to detail Pedro Salas assisted me upon arrival Wherein he reviewed my file and suggested the service that needed to be done on top of my 30 month service. He qu Pedro Salas assisted me upon arrival Wherein he reviewed my file and suggested the service that needed to be done on top of my 30 month service. He quoted my cost and applied my wild card coupon I had given him after discussing all that was required. I signed the paperwork and left with my wife who was waiting for me. When I arrived back that afternoon to pick up my vehicle I went to the cashier who gives me a total that was higher than what I was quoted by Pedro. She called him and he took me back to his work station to figure out that she did not apply my wild card coupon which reflected an $80.00 higher cost to me. I had no issues with Pedro's excellent service however, I'm curious as to how many people just don't pay attention and end up paying more because your cashier doesn't pay attention?? More

Not enough room to leave detailed review of my experience. Communication issues, damage, cost, resolution. Do not wish to be contacted. Won’t be returning. experience. Communication issues, damage, cost, resolution. Do not wish to be contacted. Won’t be returning. More

The staff in the service department was great. Great customer service and overall I gave them five stars considering the Plandemic circumstances! And thank you all for providing me with a car rental. customer service and overall I gave them five stars considering the Plandemic circumstances! And thank you all for providing me with a car rental. More

Great service, lovely place i call my second home I've never been disappointed with coming here trustworthy i rather not take my car back to the maker never been disappointed with coming here trustworthy i rather not take my car back to the maker More

Great customer service, I went in with a sensor issue and was well taken care of, definitely enjoyed the experience..... very polite employees and clean facilities was well taken care of, definitely enjoyed the experience..... very polite employees and clean facilities More

Friendly and professional service! Service representative was very friendly and professional. I am little picky when it comes to servicing my cars but Downey Hyundai is awesome in every Service representative was very friendly and professional. I am little picky when it comes to servicing my cars but Downey Hyundai is awesome in every way. More

Overall, decnet dealership Great special on oil change, however it took 5 minutes before I was acknowledged on the service drive. I was also turned off by the attempt to sell me Great special on oil change, however it took 5 minutes before I was acknowledged on the service drive. I was also turned off by the attempt to sell me two unnecessary services to my car. Brake Fluid flush and wheel alignment. I have a 2019 with 10,000 miles on it. There should be NO NEED to do either as I do not off road with my Sonata. Upon a home inspection, the fluid was in immaculate condition. Which I should hope, otherwise I would be purchasing a different make of vehicle if I need to spend $200 plus dollars on a brake fluid service and wheel alignment every other oil change. I will be going back, but with slight reservation on their recommended services. I will only have them perform the services I know my car needs. Once I actually need service, as in once the car isn't so new, I will find a trustworthy mechanic. More