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Downey Hyundai - Service Center

Downey, CA

4.2
2,150 Reviews

2,150 Reviews of Downey Hyundai - Service Center

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September 03, 2020

Friendly, fast, professional, great deals for sales and service. Best dealership experience I've ever had in my life. Daniel in sales and Pedro in service were excellent! More

by QBNIMPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro in Service was excellent., Daniel Saab
August 28, 2020

I was not happy my car wasn't ready when it was promised. Also had to go out of my way to get a rental for work the following day. More

by VICTORGONZALEZG6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall
Aug 10, 2021 -

VICTORGONZALEZG6 responded

I would not recommend the service department. Worse experience ever

August 28, 2020

I was so disappointed in the last service at Downey Hyundai. I had the oil changed. The morning after the oil change I found a puddle of oil under the car. I thought that the mechanic might have spille More

by mikeguzman1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Awada
August 25, 2020

Very helpful and kind.i would definitely come back.help me with all my questions I had.didnt wait that long.got me a rental More

by SENORICEMAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
salas
August 25, 2020

Very Fast service, kind people was in the place and finished on time , willing to go back to get service if I need it for my car More

by arellano0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny G, Francisco Martinez
August 24, 2020

Pedro explained in detail what my recall items would consist of and offered to uber me home so that I could continue to work, helpful. More

by esther.dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None I only dealt with Service Pedro
August 24, 2020

Service was excellent, one observation,set the AC to a slightly cooler temperature at the waiting room, it was really hot. Tv to different channel More

by EVELOPEZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacklyn
August 23, 2020

Pedro was very helpful when I dropped off my car at Downey Hyundai. He communicated through text and phone calls to keep me updated on the car service. He provided a summary of further repairs needed o More

by Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
August 21, 2020

Alain was very helpful, he made sure that I knew what was going on with my car, giving me updates just in case my car needed something else. More

by HIS3GORDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Barragan
August 21, 2020

Gave me a great deal with exceptional customer support. I came in for service on a steering column and diagnostics. The parts and labor were covered under warranty Thanks to Hyundai. More

by donyae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salas
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