Downey Hyundai - Service Center

Sales reps are very friendly and helpful. The so called “wash” I have to wait on is more of a hose rinse that I’d rather skip and save time if it’s not actually going to be washed. “wash” I have to wait on is more of a hose rinse that I’d rather skip and save time if it’s not actually going to be washed. More

Jaclyn at Downey Hyundai makes it easy for me have my car serviced each time. My car is always ready when they say it is. Have not had a single issue and will continue having my scheduled services there. serviced each time. My car is always ready when they say it is. Have not had a single issue and will continue having my scheduled services there. More

Andres, New guy👍😫I knew there was a transmission leak, but didn’t tell them as a test of your mechanics!! Replaced seals to take care of problem!! but didn’t tell them as a test of your mechanics!! Replaced seals to take care of problem!! More

The best customer service I have had at Hyundai to date. 5 out of 5 stars ⭐️⭐️⭐️⭐️⭐️. Essex provided a model example of what I will expect for all my future service visits for my vehicle at Downey Hyundai. 5 out of 5 stars ⭐️⭐️⭐️⭐️⭐️. Essex provided a model example of what I will expect for all my future service visits for my vehicle at Downey Hyundai. More

Essex provided excellent customer service to me. He did an excellent job of explaining the issue I was having with the recall to my vehicle. an excellent job of explaining the issue I was having with the recall to my vehicle. More

Jaclyn provided Great customer service. She is the main reason I keep coming back to Downey Hyundai. Once when she was not available Juan and Essex assisted me. Thank you. reason I keep coming back to Downey Hyundai. Once when she was not available Juan and Essex assisted me. Thank you. More

Customer service was horrible. Lies and misinformation. Not happy with car or service. Can't wait to get rid of my Hyundai and be done Not happy with car or service. Can't wait to get rid of my Hyundai and be done More

I was extremely pleased with the excellent customer service that was received. The staff is awesome and should be commended. Everyone at Hyundai is customer oriented and their clients come first and service that was received. The staff is awesome and should be commended. Everyone at Hyundai is customer oriented and their clients come first and receive above and beyond satisfactory service. More

My experience here was NOT great. My appt was at 9:45 and didn’t get written up until 10:27. Then the greeters were not being careful as far as covid. They didn’t put safety guards on the car: paper on floor didn’t get written up until 10:27. Then the greeters were not being careful as far as covid. They didn’t put safety guards on the car: paper on floor, cover for seat, no gloves on their hands. They also were moving my car up and down. They got in my car 3 times (!) without having too. Given that it’s covid I did not feel safe for my car to serviced there and I didn’t feel safe getting my car back because of how un-safe the greeters were. The only person there that actually was trying to help was another service writer named: Pedro. But over-all I would not recommend this dealership just because they were very unprofessional and unsafe. More

I bought my ‘21 Kona from Downey Hyundai in September. It was a great experience. I recently took it back for an oil change and it is always a good experience there. I am glad I purchased my car from there. was a great experience. I recently took it back for an oil change and it is always a good experience there. I am glad I purchased my car from there. More