Downey Hyundai - Service Center

Very professional and polite, looking forward to my next service. He always has a smile when greeting and helpful and walks me to my car after it’s served. service. He always has a smile when greeting and helpful and walks me to my car after it’s served. More

I would recommend Downey Hyundai any day. The service department is filled with awesome attendants who take care of your needs with ease. Jaime assisted me in getting my oil change done. The work was fas department is filled with awesome attendants who take care of your needs with ease. Jaime assisted me in getting my oil change done. The work was fast and efficient. More

The service department is always consistent with great customer service. I appreciate the text updates that keep me informed. Essex in service is excellent. I highly recommend Downey Hyundai. customer service. I appreciate the text updates that keep me informed. Essex in service is excellent. I highly recommend Downey Hyundai. More

Went in for an oil change, mentioned a noise coming from the rear spoiler on my 2020 Santa Fe and they tightened it and the noise is now gone. Everything went great and the customers was awesome, they wen the rear spoiler on my 2020 Santa Fe and they tightened it and the noise is now gone. Everything went great and the customers was awesome, they went above and beyond. More

Good customer service I liked how they explained everything 6the time wait was leads that I expected they make my wait comfortable enough to continue going everything 6the time wait was leads that I expected they make my wait comfortable enough to continue going More

I always get great, friendly service here! I purchased my car here and have come back for regular maintenance, and have had a great experience every time! I would definitely recommend this location. car here and have come back for regular maintenance, and have had a great experience every time! I would definitely recommend this location. More

Clean and convenient location. Jaclyn in service was very helpful and took care of the service options I needed. She has helped me in the past with service and glad to see a familiar face. helpful and took care of the service options I needed. She has helped me in the past with service and glad to see a familiar face. More

Good morning, unfortunately I had an unpleasant experience and I would not like to go back. I used the app to make an appointment for oil change last Friday July 23rd at 10 am but my name was not experience and I would not like to go back. I used the app to make an appointment for oil change last Friday July 23rd at 10 am but my name was not in the list when I arrived. A mechanic came to ask me to wait for an agent to come to my car and take my info. I had to wait for 20 minutes approximately for that agent and for my car to be taken. This is not the 1st time this happened but this time I decided to report it and hopefully the service improves soon. Staff members are just at the station waiting around and joking among them, even though the cars are waiting outside. At the time I went, none of the staff members at their stations were wearing masks and I did not see any sanitizer stations either. Poor customer service and poor management. More

I had a good experience with this dealership, I will be coming back another time! Staff was very helpful and imbedded on there work ethics. coming back another time! Staff was very helpful and imbedded on there work ethics. More

Expensive service prices but good customer service. Essex was amazing and assisted my every needs and was really friendly. I would definitely recommend him to my friends and fam! was amazing and assisted my every needs and was really friendly. I would definitely recommend him to my friends and fam! More