Downey Hyundai - Service Center

I always get the best service for my vehicle . Humberto is the best I told him that my vehicle seems to run fast on fuel , he advised me to maybe try to upgrade my fuel tank to a better quality of fuel . I is the best I told him that my vehicle seems to run fast on fuel , he advised me to maybe try to upgrade my fuel tank to a better quality of fuel . I really appreciate the advice hopefully I can keep my tank full for one but anyway he was very helpful and friendly More

Awesome customer service! Richard gets you in quick and offers coffee while in the waiting area. Wait time is not bad at all. Just great! offers coffee while in the waiting area. Wait time is not bad at all. Just great! More

The rep wasn't willing to help with my problem. Just wanted to open my wallet mentioning so many parts to replace and services to de done. wanted to open my wallet mentioning so many parts to replace and services to de done. More

Richard took care of me. Was able to get my services done & only had to put a dollar payment for it today. Great job by the team & only had to put a dollar payment for it today. Great job by the team More

Made a same day appointment all went well waited in the lobby for about 2 hours not too long considering I made the appointment on the same day lobby for about 2 hours not too long considering I made the appointment on the same day More

Staff is friendly and the technicians get the job done. I’ve been visiting this location for almost 4 years now and my car is running smooth so nothing to complain. Keep up the good work, Downey Hyundai! I’ve been visiting this location for almost 4 years now and my car is running smooth so nothing to complain. Keep up the good work, Downey Hyundai! More

Poor service, promised my car back at 1;30Pm but had to wait past 2:30 Pm would be nice to keep your word or at least tell the customer why they are waiting so long ,give an update. wait past 2:30 Pm would be nice to keep your word or at least tell the customer why they are waiting so long ,give an update. More

Richard kindly helped me set up my appointment and Carlos wrote up my Minor Service and Cabin Filter replacement. Carlos very kindly honored my coupon from the July Mailer because I never received an August wrote up my Minor Service and Cabin Filter replacement. Carlos very kindly honored my coupon from the July Mailer because I never received an August one. I was going to use an Uber to get to my friend's home in Downey but the Uber was going to take too long so my friend picked me up from the dealership. Before we were done with lunch, I got a voicemail saying my car was already done!!! That was quick!!! I have been going to Downey for 3 years since I purchased my Kona!!! Everyone at Downey Hyundai has always been so kind and helpful to me especially Carlos!!! I was so happy to come and get my shiny, clean Kona!!! Thanks everyone so much!!! My only wish is that somehow they would extend their maximum drive home radius more than 5 miles to Cerritos. I find Cerritos Hyundai substandard to Downey Hyundai in every way that's why I always drive from my home in Cerritos to get my service done at Downey Hyundai instead!!!!!!! Also, I did request my old Cabin Filter to see how dirty it had gotten in 3 years but the mechanic threw it away in the dumpster!!!! More

Sensor replacement needed (I approved). They did something totally different (without my knowledge or approval). Car still needing Sensor replacement. Bad experience, very disappointing/dishonest. something totally different (without my knowledge or approval). Car still needing Sensor replacement. Bad experience, very disappointing/dishonest. More

Great customer service great price for service done to my car an very worth the money I spent I will continue to use them for any work needed for my car. car an very worth the money I spent I will continue to use them for any work needed for my car. More