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2,151 Reviews of Downey Hyundai - Service Center
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Verified Customer
June 24, 2022
Easy and fast check-in. Service writer explained the services I needed in detail. I waited in the showroom and used the free wi-fi to work while I waited. When service compl Service writer explained the services I needed in detail. I waited in the showroom and used the free wi-fi to work while I waited. When service completed, my car was washed and ready to go. Very professional operation. More
by GLM1234
Employees Worked With
Fernando Napoles
June 23, 2022
Downey Hyundai missed diagnosed my vehicle and gouge me out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company out to pay $630. I took my car in for engine failure. They said it was the turbo charger and it would cost $6500 to replace. When my warranty company asked them to prove it by removing the turbo charger- My warranty did not cover the cost of $630 to remove the turbo charger- When inspected it turned out that the problem had nothing to do with the turbo charger- it was the boost control system which ended up costing less that $450 Why should I have to pay for their miss diagnosis. More
by lovecn2u
Employees Worked With
Daniel Chavez
June 22, 2022
Daniel in the service department gets the work done best customer service , my family highly recommends Downey Hyundai for all of your cars needs. customer service , my family highly recommends Downey Hyundai for all of your cars needs. More
by nakiyajohnson
Employees Worked With
Daniel Service Department
June 21, 2022
Richard was extremely professional in the service department. Everything he told me—when the work would be done, the cost, and the time I could pick up the car—was just as he promised. The car is dri department. Everything he told me—when the work would be done, the cost, and the time I could pick up the car—was just as he promised. The car is driving better than ever, and was much cleaner when I picked it up than when I dropped it off. I was with BMW before. Their service department was flashy, but everything cost so much more and took much longer. I am happy to give up the "bling" for more honest, cost-saving service. Thank you, Richard! More
by KAREN.KLEINFELDER
Employees Worked With
Richard (Ricardo?) in Service
June 21, 2022
Friendly customer service. Fernando was very nice and helpful. I definitely will continue getting my car serviced at Downey Hyundai. Fernando was very nice and helpful. I definitely will continue getting my car serviced at Downey Hyundai. More
by Charlysbest14
Employees Worked With
Fernando Napoles
June 20, 2022
Great customer service and support. They get you in and out! They help me out when I get confused on car issues. Keep up the great work!! They get you in and out! They help me out when I get confused on car issues. Keep up the great work!! More
by KRISTINDEHUGHES
Employees Worked With
Jaclyn fernandes
June 20, 2022
I am currently having the utmost pleasant experience at Downey Hyundai. My service representative Jaclyn is great. She assured me that my vehicle will be ready on a particular date and it was. Unfortunatel Downey Hyundai. My service representative Jaclyn is great. She assured me that my vehicle will be ready on a particular date and it was. Unfortunately, my visit had been damaged by a toll, but because of the excellent services I previously received, I call Jaclyn and made an appointment for damage repairs. Downey Hyundai is awesome! More
by YDALEXANDER
Employees Worked With
Jaclyn Fernandes
