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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

June 28, 2026

Great customer service. The salesperson was extremely helpful and made the experience a 10 out of 10 More

by frasquillomax5
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 28, 2026 -

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 27, 2026

Was told there are over 400 appointments scheduled that day and was why my oil change was going to take 4 hours More

by AMANDAC_1029
Recommend Dealer
No
Employees Worked With
Christine
Jun 30, 2026 -

Downey Hyundai responded

Thank you for your feedback. We apologize for the longer wait time and appreciate your patience during a very busy day. We strive to provide timely service and will use your comments to improve. If there's anything further we can assist you with, please feel free to contact us at 562-231-0100. Thank you for choosing Downey Hyundai.

June 26, 2026

As I appreciate the work that was done to my car with no cost on my end I wish the communication was a little bit more better and the process was faster. I didn't get my car back a month later. More

by ISELAMEDINA60
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 28, 2026 -

Downey Hyundai responded

Thank you so much for taking the time to share your feedback with us. We appreciate your business and your patience. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 26, 2026

Great customer service, very fast Very effiecinet and professional, very fast service, very good experience More

by ANDREABBORRERO
Recommend Dealer
Yes
Jun 26, 2026 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 26, 2026

Ive taken my vehicle twice to let them know that there is a sound below the steering wheel while driving. Problem was not fixed! More

by LAKERS2GOOD
Recommend Dealer
No
Jun 30, 2026 -

Downey Hyundai responded

Thank you for your feedback. We're sorry to hear your concern with the noise below the steering wheel has not been resolved after two visits. This is not the experience we want for our customers. Please feel free to contact us at 562-231-0100 so we can discuss your concerns and help get this issue resolved. Thank you for choosing Downey Hyundai.

June 26, 2026

Good work on time everyone thank you for your service and your dedication we are happy More

by JULYLAX63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez
Jun 26, 2026 -

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 26, 2026

Service department didnt reassemble the car back correctly. Several screws and plastic clips around 10 missing around the area worked on. The plastic cover underneath the car was flapping and hittin More

by Eddie Gonzalez
Recommend Dealer
No
Jun 30, 2026 -

Downey Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for your experience and understand your frustration. This is not the level of quality we strive to provide. Please feel free to contact us at 562-231-0100 so we can address these concerns and make things right. Thank you for choosing Downey Hyundai.

June 25, 2026

She was friendly and regularly communicated updates with the car I liked the vibe of the dealership, lots of fun positive energy since Dave Roberts was coming More

by RPICKET
Recommend Dealer
Yes
Employees Worked With
Monica
Jun 28, 2026 -

Downey Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Downey Hyundai are glad to have you as a customer. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 25, 2026

I just check in at the dealership and Monica gave the approximately price for the rear brakes. I just waited at the dealership until Monica notify me of the progress on the work done. Monica did a excele More

by MAGARCIA900
Recommend Dealer
Yes
Employees Worked With
Monica Barajas
Jun 26, 2026 -

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

June 25, 2026

He was amazing, he was quick, personable, and made sure i was in and out. He also assisted me with getting a ride back home safely More

by Humphreys_marjorie
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Jun 25, 2026 -

Downey Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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