Downey Hyundai

Friendly and courteous. Quick to address issues Resonds to request timely and looks for solution to car care needs Quick to address issues Resonds to request timely and looks for solution to car care needs More

I was treated with respect, dignity and kindness. Everyone at the dealership was very polite and respectful. I have no complaints. Everyone at the dealership was very polite and respectful. I have no complaints. More

it was nice, quick & efficient it was nice, quick & efficient. the work was done in a timely manner and the staff was very nice. all of the questions i had, were answered quickly. efficient. the work was done in a timely manner and the staff was very nice. all of the questions i had, were answered quickly. More

Inventory was great. First sales guy (and team) were great. Getting to the exact glcat we want great. Sales 'manager' was not great. But we got where we needed and I First sales guy (and team) were great. Getting to the exact glcat we want great. Sales 'manager' was not great. But we got where we needed and I felt like he was being mostly honest. He did say he didn't know what the invoice price was on the vehicle. If their sales manager isn't aware of what they pay (ignoring other incentives) that is pretty ... Dumb. So it's either dumb or dishonest. Financial process was good... Until the finance team tried to sneak $2500 worth of extra costs into financing. Had she clarified they were options and added in as default, I could be ok. But she didn't highlight them until specifically asked when digging through the line items on the documents. Then she tried to guilt me into it 'oh you really need gap coverage'. Really? The other part that went downhill... Paperwork done and it took at least two hours to get the car. More

He helped me find a car that fit all the things I liked and also in my price range and also in my price range More

The experience with the Dealership went well. My score was based on the fact that when l was coming in, inn the beginning, my car was being washed. Not detailed, but at least, washed to remove th My score was based on the fact that when l was coming in, inn the beginning, my car was being washed. Not detailed, but at least, washed to remove the dirt and the windows were cleaned. But the last few visits, the car was my even hosed down at all. It was as dirty as when l took it in for service. I was under the impression that at least, it would've been hosed down but it was not. However, I'm still happy with Hyundai for servicing the car. More

My Advisor did a great job. He was very informative. Made sure that my vehicle got out at the promised time they didn’t ask for a better service. He was very informative. Made sure that my vehicle got out at the promised time they didn’t ask for a better service. More

Cristian was extremely professional. The shuttle service can use improvement. We requested for it upon checking my car in, but was only contacted 15 minutes before my service was complet The shuttle service can use improvement. We requested for it upon checking my car in, but was only contacted 15 minutes before my service was completed. We had waited over an hour at that point. More

Idk it wasn't the technician I received. It was one of the sales women. Was rather aggressive when I asked for help on an issue with my Hyundai. She was aggressive about how she had no time It was one of the sales women. Was rather aggressive when I asked for help on an issue with my Hyundai. She was aggressive about how she had no time for that. There was a good employee Hasan that took care of that issue in less than 30 seconds. More

Everything was Ok. Thks for your service. I really appreciate it. God bless you always. Thks for your service. I really appreciate it. God bless you always. More