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Downey Hyundai

Downey, CA

Overview
Employees
Reviews
Vehicles
4.2
4,802 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
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7550 Firestone Blvd

Downey, CA

90241

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Showing 4,802 reviews

April 06, 2026

I took my car to the shop to address some issues I was experiencing, specifically with the tire and battery. They replaced the battery but filled the air to the tire. However, despite telling them multipl More

by NO1JOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : branda
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April 06, 2026

He was very overbearing and irritable, yelling at me. Since my English was clumsy, they quickly said only what they wanted to say in English and didn't listen. More

by NO1JOANNE
Recommend Dealer
No
Employees Worked With
Brenda. There is only one name Brenda and Christina( i know the face but the name not for sure)
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April 06, 2026

Waited for car, ended up being 4 1/2 hours. Was not informed it would take this long. Also music in customer lounge was way too loud More

by Kfiktarz
Recommend Dealer
No
Employees Worked With
Rene
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April 04, 2026

They change my stereo screen and they broke the one that they install Bad service they fix one thing and damage other parts More

by cervantes82.jc
Recommend Dealer
No
Employees Worked With
Jose
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Apr 04, 2026 -

Downey Hyundai responded

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is definitely not the level of service we aim to provide. We take full responsibility for our work, and it’s concerning to hear that the newly installed stereo screen is not in proper condition. That’s not acceptable, and we want to make this right for you. Please reach out to us directly so we can inspect the issue and resolve it as quickly as possible. We value your trust and will do everything we can to correct this situation.

April 04, 2026

Easy and inviting My trip in for brakes was seamless, fast and affordable Fast and friendly More

by HORROCKSR4
Recommend Dealer
Yes
Employees Worked With
Mario
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Apr 04, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 03, 2026

Friendly staff very clean and pleasant facility. Was very satisfied with staff and facility. Would recommend this facility. More

by zionmacdaddy
Recommend Dealer
Yes
Employees Worked With
Ront remember
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Apr 03, 2026 -

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 03, 2026

Everyone was very nice they are very professionally. I had a nice time at Downey Hyundai More

by ant0niettem2025
Recommend Dealer
Yes
Employees Worked With
I forgot the sales man name
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Apr 03, 2026 -

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 02, 2026

3 hours to rotate tires, no communication while waiting, in the waiting room, there were 2 tvs on, 2 music stations blasting full blast, and the customer service walkie talkies on full blast having full con More

by lauracaputomst
Recommend Dealer
No
Employees Worked With
Doesn't matter, the point is it took 3 hours to rotate tires. Your system is inherently poor.
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Apr 04, 2026 -

Downey Hyundai responded

Thank you for your feedback. We sincerely apologize for the long wait time and the lack of communication during your visit. Waiting three hours for a tire rotation—especially after being told it would take less time—is not acceptable, and we understand how frustrating and disrespectful that must have felt. We’re also sorry to hear about the waiting room environment. It should be a comfortable space for our customers, and we clearly fell short with the noise levels and overall atmosphere you experienced. Your concerns about efficiency and communication are being taken seriously, and we will address them with our team to improve both our processes and customer experience. We truly regret that this visit left such a negative impression. If you’re open to it, we would appreciate the opportunity to speak with you directly and work toward making this right. Your feedback is valuable and helps us do better.

April 02, 2026

It's was great. My car was not washed as it normally is but the dealer was really busy More

by EYVERDCONTRERAS
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 03, 2026 -

Downey Hyundai responded

Eyverd, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you for choosing Downey Hyundai. We look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 02, 2026

Knowledgeable and efficient Service was great and I felt well taken care of. Completely Satisfied More

by PHILLIP.BACA
Recommend Dealer
Yes
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Apr 02, 2026 -

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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