Downey Hyundai

Very friendly and made me feel like I was getting the best deal Even on New Year's Eve they put in the time and effort best deal Even on New Year's Eve they put in the time and effort More

I had an appointment to see a car and when I got there, they didn’t even have it on the lot and said that it had not yet been serviced from when it came in. This is also one of the only Hyundai locations t they didn’t even have it on the lot and said that it had not yet been serviced from when it came in. This is also one of the only Hyundai locations that doesn’t allow dogs so my mom and my dog had to wait outside in the car in over 80° weather. When I talk to somebody on the phone about the E pricing on their website with a scratch out that said Call for today’s specials the lady let me know that the price was negotiable so when I went in, I asked about the dealership pricing and they said that the price was not negotiable and on top of that we’re telling me I had to add on one of the “optional“ packages to the car. So overall, this was a very unpleasant experience because not only was the car not even on the lot that I had an appointment to see, but the price that was supposed to be negotiable wasn’t and on top of that they were requiring me to add on an optional item. More

Good Dealership with a lot of inventory. Nima who was the Sales person was very patient and showed us all the inventory on a rainy day. We purchased the car purely because of this guy. He w Nima who was the Sales person was very patient and showed us all the inventory on a rainy day. We purchased the car purely because of this guy. He was very professional and very helpful. On the other hand there was the floor Manager Hamza who was just the opposite. I would fire this guy if it were up to me. He was very insensitive made personal insults and spoke a lot of nonsense. He was useless as he had no idea of the process and the cars. He was just shooting his mouth off with stupid things. As an example, He called my trade in car rubbish as it was Red in color. He said no body buys red cars and I was stupid to buy one in an attempt to reduce my trade in value. The funny part was that they had 3 red cars on display at the dealership at the same time. He did not honor the KBB value of my car even though their website said they would pay KBB +1000$. I hope the owner Ray Malhotra takes note of such unprofessional behavior and takes appropriate action. More

Quick, professional , friendly service. I will recommend The waiting area is accommodating and the wait is not long I will recommend The waiting area is accommodating and the wait is not long More

Great experience Great experience very attentive and were able to answer my questions Great experience very attentive and were able to answer my questions and concerns able to answer my questions Great experience very attentive and were able to answer my questions and concerns More

My experience with the dealership was excellent. The staff was professional, transparent, and answered all my questions without pressure. The buying process was smooth and straightforward. I’m very The staff was professional, transparent, and answered all my questions without pressure. The buying process was smooth and straightforward. I’m very satisfied with my purchase and would definitely recommend this dealership to others More

Kept me informed. Great price Waiting room assistant was awesome. Restroom clean. Very nice personnel Great price Waiting room assistant was awesome. Restroom clean. Very nice personnel More

It was a pleasant experience It was very comfortable while waiting & the water & snacks made it more soothing while waiting & the water & snacks made it more soothing More

Very attentive Gave me a lot of info to maintain my vehicle running smoothly He was in top of my needs vehicle running smoothly He was in top of my needs More