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Downey Hyundai

Downey, CA

Overview
Employees
Reviews
Vehicles
4.2
4,806 Reviews
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey, Commerce, El Monte and Los Angeles Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce, El Monte and Los Angeles. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Hyundai model for you. Take a test drive in a Hyundai Sonata, Elantra, Kona, Tucson or Santa Fe and prepare to fall in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Hyundai models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Hyundai experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Downey Hyundai, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Downey to get the ball rolling today!
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7550 Firestone Blvd

Downey, CA

90241

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Showing 4,806 reviews

April 08, 2026

Professional Answer my question when I ask to speak with the supervisor she was really nice and helpful More

by ninoshkaparedes
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 08, 2026 -

Downey Hyundai responded

Thank you for your feedback. We’re pleased to hear that our supervisor was helpful and provided you with a positive experience. Your comments are truly appreciated, and we value you here at Downey Hyundai. We hope to see you again!

April 07, 2026

Chris from your service department tries his best to make sure my service needs are met. I have chosen Downey Hyundai over El monte because of his and the teams assistance to me. More

by EARL261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 07, 2026

Hospitable and accommodating Downey Hyundai is the best In the west when providing excellent services More

by aerlinda@aol.com
Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 07, 2026 -

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 07, 2026

Great service great team reasonable prices never an issue with scheduling appointments or simple walk ins More

by Jayalf491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 06, 2026

I took my car to the shop to address some issues I was experiencing, specifically with the tire and battery. They replaced the battery but filled the air to the tire. However, despite telling them multipl More

by NO1JOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : branda
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Apr 08, 2026 -

Downey Hyundai responded

Hi Joanne, Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you encountered during your recent visits. Your concerns about the tire not being properly inspected, the repeated need to return, and the lack of timely follow-up are not the level of service we aim to provide. We also take your comments about the condition of your wheels very seriously, as any damage to a customer’s vehicle is unacceptable. We understand how disruptive this situation has been, especially with the added time away from work and the need to rent a vehicle. Additionally, we apologize for the lack of communication after you were told the manager would be informed—this should have been handled much more promptly. We would appreciate the opportunity to make this right. Please reach out to us directly at 562-231-0100 so we can review your case thoroughly, address the unresolved issues, and work toward a proper resolution.

April 06, 2026

He was very overbearing and irritable, yelling at me. Since my English was clumsy, they quickly said only what they wanted to say in English and didn't listen. More

by NO1JOANNE
Recommend Dealer
No
Employees Worked With
Brenda. There is only one name Brenda and Christina( i know the face but the name not for sure)
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Apr 08, 2026 -

Downey Hyundai responded

We’re very sorry to hear about your experience. Being spoken to in that manner is not acceptable, and we apologize for any frustration or discomfort caused. We also understand how important clear and respectful communication is, and we regret that you felt unheard. We take this feedback seriously and would like the opportunity to address your concerns. Please contact us directly at 562-231-0100 so we can look into this further and work toward a resolution.

April 06, 2026

Waited for car, ended up being 4 1/2 hours. Was not informed it would take this long. Also music in customer lounge was way too loud More

by Kfiktarz
Recommend Dealer
No
Employees Worked With
Rene
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Apr 08, 2026 -

Downey Hyundai responded

We’re sorry for the long wait and for not setting clear expectations about the timing. We understand how frustrating that can be. We also appreciate you pointing out the music in the lounge—we’ll address that with our team to keep the environment comfortable for our customers. Please feel free to reach out to us at 562-231-0100. We value your feedback here at Downey Hyundai.

April 04, 2026

They change my stereo screen and they broke the one that they install Bad service they fix one thing and damage other parts More

by cervantes82.jc
Recommend Dealer
No
Employees Worked With
Jose
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Apr 04, 2026 -

Downey Hyundai responded

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is definitely not the level of service we aim to provide. We take full responsibility for our work, and it’s concerning to hear that the newly installed stereo screen is not in proper condition. That’s not acceptable, and we want to make this right for you. Please reach out to us directly so we can inspect the issue and resolve it as quickly as possible. We value your trust and will do everything we can to correct this situation.

April 04, 2026

Easy and inviting My trip in for brakes was seamless, fast and affordable Fast and friendly More

by HORROCKSR4
Recommend Dealer
Yes
Employees Worked With
Mario
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Apr 04, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 03, 2026

Friendly staff very clean and pleasant facility. Was very satisfied with staff and facility. Would recommend this facility. More

by zionmacdaddy
Recommend Dealer
Yes
Employees Worked With
Ront remember
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Apr 03, 2026 -

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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