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Dover Honda - Service Center

Dover, NH

4.7
203 Reviews

203 Reviews of Dover Honda - Service Center

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October 17, 2023

Dover Honda and especially James McIntyre were very thorough and professional. I appreciated the time James took to explain exactly what was needed for my car’s service. I will definitely go there agai More

by Sap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Dover Honda responded

We're glad to know that you had a positive service experience with James and our team at Dover Honda. Thank you for choosing us! We look forward to servicing you again in the future! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 08, 2023

They were busy but gave me a loaner. Software upgrade fixed issue. Oil change and tire rotation were complimentary More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Robertson
Oct 09, 2023 -

Dover Honda responded

We're glad to know that you had a positive experience at Dover Honda, despite us being busy. We always aim to provide top-notch service and we hope your vehicle is running smoothly after the software upgrade. Thanks for sharing! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 05, 2023

Friendly staff. Knowledgeable sales and service personnel. Clean restrooms complimentary beverages,& snacks. All most competent. More

by Santiago926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve St Onge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Dover Honda responded

Thank you for the 5-star rating! We're happy to know that our team at Dover Honda was able to provide you with a friendly and knowledgeable service. We'll see you next time! Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 02, 2023

I paid extra money which mechanic broke some thing in car & I have to paid it for that this is not good for the customer.. More

by Swetangusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James McIntyre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Dover Honda responded

We're sorry to read about your experience. It's important for us that our customers feel confident in the services we provide, and it sounds like we didn't meet those expectations here. I'd appreciate the opportunity to discuss this further with you so please reach out at your earliest convenience. Thank you, Mike Watson - General Manager - 603-609-1984

Oct 05, 2023 -

Swetangusa responded

You will reach out me 781-417-9811 at your convenience

September 25, 2023

Could not be more pleased the customer service I received in the service department was excellent More

by bettypettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Dover Honda responded

Hey Betty, we appreciate your positive feedback and shoutout to our service team! We hope to serve you again in the future. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 07, 2023

Just had my yearly inspection, oil change and a tire rotation. At the time, I didn’t feel the tire rotation was necessary, but I was wrong. My car drives beautifully now. My service agent was very More

by livogestad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Dover Honda responded

We're glad to know that your car is running smoothly after the inspection and maintenance at Dover Honda. Thanks for choosing and sharing your positive experience with us! We'll see you next time. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 07, 2023

Very easy to work with the rep, having arrived with no appointment from out-of-state and dashboard signaling a problem. They were honest about wait time and provided options once problem was diagnosed. More

by dugganedwards
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carney III
Sep 08, 2023 -

Dover Honda responded

We're glad to know that our team at Dover Honda was able to assist you promptly and efficiently, especially since you're from out of state. We always aim for honesty and clear communication with all of our customers. Thanks for the positive review! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 31, 2023

Always have been pleased with the service at the dealership. My wife and I have been customers for over 39 years. More

by RFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Dover Honda responded

Thank you for the 5-star rating! We're delighted to know that you and your wife have been satisfied with our service at Dover Honda. We appreciate the loyalty and look forward to seeing you next time! Have a great day! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2023

Friendly, knowledgeable, employees in all departments. Do their best to get your concerns resolved in a timely manner More

by kimball55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Dover Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dover Honda. Sincerely, Dover Honda

June 24, 2023

Brought in my 2022 Passport Trailsport for a first oil change, state inspection and (2) recall checks. Dropped off at 8:15 am, and my vehicle was ready by 1 pm. Everything was taken care of, no red flags! More

by Steve Pappajohn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Dover Honda responded

Thanks, Steve, for sharing your thoughts about your experience with Dover Honda. We appreciate your business and hope to see you again soon! Sincerely, Dover Honda

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