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Dover Honda - Service Center

Dover, NH

4.6
299 Reviews

299 Reviews of Dover Honda - Service Center

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June 26, 2025

Seamless, informative, extremely pleasant The experience far exceeded my expectations. The thoroughness is very comforting More

by jmadden1202
Recommend Dealer
Yes
Employees Worked With
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Souter
Jun 27, 2025 -

Dover Honda responded

We're delighted to hear that your experience at Dover Honda was seamless and exceeded expectations! Thank you for sharing this positive feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 26, 2025

They spend more time looking for ways to run up the bill beyond the scheduled work, than doing the scheduled work. At a scheduled oil change, they tried to sell new tires for $1100 that had just passed a st More

by Icky Icl dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 26, 2025 -

Icky Icl dealer responded

Purchased a "Certified Used Car" from Icl dealer. Fake Checklist - showed checks of features not available on the model purchased. Showed check of failed equipment. No response from dealership after notification.

Jun 30, 2025 -

Dover Honda responded

It's disappointing to hear about your experience during the oil change. We strive for transparency and customer satisfaction, so it's concerning that we fell short in this instance. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Mike Watson - General Manager - 603-609-1984

June 25, 2025

I appreciate the friendly services, but will likely look elsewhere in the future because of high prices. $70 to replace an easy access air filter is too much. More

by 3dsinyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Souter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Dover Honda responded

Thank you for the review. We appreciate your feedback and will certainly take it into consideration as we work to continually improve the value of the services we offer to our valued customers. I hope you'll consider giving us another chance to earn your business in the future. Respectfully, Mike Watson - General Manager - 603-609-1984

June 25, 2025

I’ve had several problems with my 2022 HR-V. Each time, I was advised of the problem with pictures included. Each time, my insurance covered the repairs. Service Department is very responsive to More

by CCOTE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Dover Honda responded

Thank you for sharing your experience with us! We're glad to hear that our Dover Honda Service Department has been responsive and helpful in addressing the issues with your HR-V. We appreciate your trust in us, and we're here whenever you need assistance! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 25, 2025

All went very smoothly Michael was very good about keeping me updated on things during my visit More

by 603calbert
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez
Jun 26, 2025 -

Dover Honda responded

Thank you for the review! We're happy to hear Michael provided you with timely updates throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 24, 2025

good service, they just need to improve with returning phone calls, but otherwise great! thanks More

by rduffey656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Dover Honda responded

Thank you for the review! We appreciate your feedback about communication and will use it to help improve the customer experience moving forward. Please don't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 23, 2025

Service was busy, but the car was done in the amount of time they estimated, great! More

by JASON_CROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Dover Honda responded

Hi Jason! Thank you for your patience and understanding! We're glad to hear your vehicle was ready on time despite the busy day at Dover Honda. We appreciate your visit and look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 22, 2025

I always recieve prompt and professional service. I have been a customer of Dover Honda for 10 years. More

by jmshep7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hajjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Dover Honda responded

Thank you for being a loyal customer of Dover Honda for the past decade! We're delighted to hear that our prompt and professional service has consistently met your expectations. We look forward to serving you in the years ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 21, 2025

They always do a good job getting my car done by when I need it and the staff is always helpful and friendly. More

by stephaniejo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Dover Honda responded

Stephanie, we're delighted to hear that our Dover Honda team consistently meets your needs with friendly and helpful service. Thank you for sharing your experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 21, 2025

Very fast, efficient and courteous service. Car was delivered when promised. Service department kept me updated all along the way. More

by Satisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Dover Honda responded

We're delighted to hear that you received fast and efficient service from our team at Dover Honda. Keeping you updated throughout the process is important to us, and we're glad we met your expectations. Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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