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Dover Honda - Service Center

Dover, NH

4.7
199 Reviews
Call Service Center (603) 742-1676

199 Reviews of Dover Honda - Service Center

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October 31, 2023

Pleasant knowledgeable on time . takes time to explain repairs needed up front with transparent price estimate. More

by southernkross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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Nov 01, 2023 -

Dover Honda responded

We're glad to know that you found our team at Dover Honda knowledgeable and transparent. We always aim to provide clear explanations and upfront pricing for all repairs needed. Thanks for the positive review! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 31, 2023

They did not recalibrate the TPM when the tires were rotated during maintenance schedule. Other wise would have been a higher rating. More

by Rsteelfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 01, 2023 -

Dover Honda responded

We appreciate your feedback and apologize for the oversight with the TPM recalibration. We'll make sure to address this issue in future services at Dover Honda. Thanks for bringing it to our attention! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 20, 2023

Service advisor communicated all services required for mileage interval of my vehicle and service was done promptly. Thank you! More

by Kellyr914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Dover Honda responded

Hi Kelly! We're glad to know that you had a positive experience with our service advisor at Dover Honda! We always aim for clear communication and prompt service. Thanks for the review! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 19, 2023

Have always been timely n courteous. The payment process is excellent n personnel great to deal with. Thanks all. More

by Jdrum428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve St Onge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Dover Honda responded

Jdrum428, we're glad to know you've had consistently positive experiences with our team. We appreciate your kind words about our payment process and personnel! Thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 19, 2023

The best dealership I have ever experienced. A great, well run organization with outstanding Service personnel. More

by johnpomerleau93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Dover Honda responded

John, we're delighted to know you had such a positive experience at Dover Honda. Thanks for the high praise! We truly appreciate it and look forward to serving you again in the future.

October 18, 2023

Very professional, polite and attentive. Quality work. Clean and comfortable waiting area. Trustworthy service. No pressure to complete recommended work. Price for the oil change service More

by Dcenerizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Dover Honda responded

Thank you for the review and feedback! We appreciate you trusting the Dover Honda team with your business and hope you won't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

Oct 19, 2023 -

Dcenerizio responded

Thank You

October 17, 2023

Dover Honda and especially James McIntyre were very thorough and professional. I appreciated the time James took to explain exactly what was needed for my car’s service. I will definitely go there agai More

by Sap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Dover Honda responded

We're glad to know that you had a positive service experience with James and our team at Dover Honda. Thank you for choosing us! We look forward to servicing you again in the future! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 08, 2023

They were busy but gave me a loaner. Software upgrade fixed issue. Oil change and tire rotation were complimentary More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Robertson
Report | Print
Oct 09, 2023 -

Dover Honda responded

We're glad to know that you had a positive experience at Dover Honda, despite us being busy. We always aim to provide top-notch service and we hope your vehicle is running smoothly after the software upgrade. Thanks for sharing! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 05, 2023

Friendly staff. Knowledgeable sales and service personnel. Clean restrooms complimentary beverages,& snacks. All most competent. More

by Santiago926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve St Onge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Dover Honda responded

Thank you for the 5-star rating! We're happy to know that our team at Dover Honda was able to provide you with a friendly and knowledgeable service. We'll see you next time! Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 02, 2023

I paid extra money which mechanic broke some thing in car & I have to paid it for that this is not good for the customer.. More

by Swetangusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James McIntyre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Dover Honda responded

We're sorry to read about your experience. It's important for us that our customers feel confident in the services we provide, and it sounds like we didn't meet those expectations here. I'd appreciate the opportunity to discuss this further with you so please reach out at your earliest convenience. Thank you, Mike Watson - General Manager - 603-609-1984

Oct 05, 2023 -

Swetangusa responded

You will reach out me 781-417-9811 at your convenience

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