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Dover Honda - Service Center

Dover, NH

4.7
199 Reviews
Call Service Center (603) 742-1676

199 Reviews of Dover Honda - Service Center

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March 10, 2024

Went for service & Inspection: Car delivered without ANY inspection sticker Car panels found in back seat 6 calls to dealership including to service manager went unreturned. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Dover Honda responded

We're sorry to read about your experience. It's important that our customers receive top-notch service and communication, so it's concerning to see we've missed the mark here. We'd like a chance to address this directly with you - please reach out at your earliest convenience. Thank you, - Mike Watson - General Manager - 603-609-1984

February 22, 2024

I was most pleased! Everyone in the Service department went out of their way to be helpful & we’re most friendly! More

by SueD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill at service desk & Joe who drove me in the shuttle
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Feb 22, 2024 -

Dover Honda responded

Sue, thank you so much for the kind comments about our Dover Honda team! We appreciate your support and hope you won't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 06, 2024

He did a good job diagnosing the problem and got it fixed. He also had a sense of humor. More

by Kchung6256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 26, 2024

James at Dover Honda in service was a great guy. He was very helpful explaining the work to be done on my car He deserves a free lunch Thank you More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Dover Honda responded

Peter, we're glad to know that James was able to assist you effectively at Dover Honda. We'll pass on your kind words and suggestion for a free lunch! Thanks for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 17, 2024

Great service and Sales team. This is our 2nd car from Dover Honda. Bill Carney is the Best! More

by Tonymtn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hajjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Dover Honda responded

Hi Tony! Thank you for the five-star review and kind words about Bill and our service & sales teams at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 17, 2024

Ken and his team are always friendly and professional. They solved and fixed my issue. More

by flyguynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jan 18, 2024 -

Dover Honda responded

Thank you for the five-star review and kind words about Ken from our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 02, 2024

Excellent recent service… driving in for an oil change with a $43,000.00 vehicle this dealership actually treats you with respect. Have purchased 7 Hondas from Dover Honda.. However, American Honda is More

by Steve.turgeon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve St Onge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Dover Honda responded

Steve, it's great to know that you've had excellent service with us at Dover Honda. We truly value your loyalty and respect for our dealership. Sorry to learn about your experience with American Honda - we hope you continue enjoying your 2021 Passport!

December 08, 2023

Polite, care about their customers always on time with work being done they don't try to talk you in to work you don't require on your vehicle. Would never go anywhere else!! More

by jbennet42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Lepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave April
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Dover Honda responded

We're delighted to know you've had such positive experiences with us at Dover Honda. We always aim for transparency and efficiency in our work. Thanks so much for your loyalty! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 05, 2023

Jen was friendly, professional, efficient,and very knowledgeable. She contacted me as soon as my car was done for pick up. More

by MPentasuglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 05, 2023 -

Dover Honda responded

We're glad to know that Jen was able to provide you with friendly and efficient service during your recent visit here at Dover Honda. We appreciate your feedback, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 15, 2023

Everything was straightforward. Dealership was on time, everyone was friendly and easy to deal with. More

by benoitee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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