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Dover Honda - Service Center

Dover, NH

4.7
199 Reviews

199 Reviews of Dover Honda - Service Center

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July 05, 2024

Fast, efficient, and easy to schedule. Able to work from the dealership as well. Luke Robertson was fantastic, made this experience a positive one as he gave 5 Star customer service both d More

by SRR
Recommend Dealer
Yes
Employees Worked With
Luke Robertson
Jul 05, 2024 -

Dover Honda responded

We're glad to hear that Luke and the Dover Honda team provided fast, efficient service and a positive experience. Thanks for sharing your feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 12, 2024

This last oil change was the most efficient so far. We still wish we could book appointment for service. More

by blhmartin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Dover Honda responded

We're glad to hear your recent oil change was efficient at Dover Honda. We appreciate the feedback and will take note of your suggestion regarding service appointments! Please reach out to us if you need assistance with anything. Thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 11, 2024

I would rate the service department higher, if certain things are addressed. Friendliness and speed of service is very good. Prices are mostly reasonable, and optional packages are not overly pushed u More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name. Both visits were entirely with the service employees.
Jun 11, 2024 -

Dover Honda responded

Matt, thanks for sharing your detailed feedback. We're glad to hear you found our service friendly and convenient at Dover Honda. We'll definitely look into the points you've raised to improve further!

May 03, 2024

Very accommodating and patient- thank you for all of your time and help on Monday More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dover Honda responded

It was our pleasure to assist you! Thanks for the kind review and please don't hesitate to reach out if our Dover Honda team can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 27, 2024

James is great. Wonderful svc team. Thanks and that's all I have. 15 word minimum is crazy. More

by bvalebob@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Dover Honda responded

It makes our day to see your review! Thank you for leaving James and Dover Honda five stars! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 05, 2024

Luke is awesome as a service advisor. The mechanics and quick lane also do a great job More

by Etbourque4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 06, 2024 -

Dover Honda responded

Hi E T Bourque! Thank you for leaving us this five-star review and kind words about Luke from our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 03, 2024

Serviced my car in record time. Staff was great. Service was done correctly and they gave ma a great loner. More

by Kevinsanzenbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Dover Honda responded

Kevin, we're glad you had a positive experience with our service team at Dover Honda. We always aim for efficiency and customer satisfaction! Thanks for the review. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

March 30, 2024

The people that work in the service center are always very friendly and keep me coming back. More

by Car111222333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Dover Honda responded

Thank you for the kind comments about our Dover Honda team! We appreciate your continued support and look forward to seeing you at your next visit! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

March 20, 2024

Professional, well organized, reliable service department. They have my confidence and I’ll continue to take my Honda CR-V there. More

by Rick S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Dover Honda responded

Hi Rick S! We're glad to know that our service department at Dover Honda has earned your trust. We look forward to continuing to provide you with reliable and professional care for your Honda CR-V! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

March 14, 2024

Jen is always very helpful and listens to all of my concerns. The service at Dover Chevrolet is great! More

by Gary Hecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen terrific!
Mar 14, 2024 -

Dover Honda responded

Hi Gary! We're glad to know that Jen and our team at Dover Honda were able to address your concerns effectively. Thanks for the positive feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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