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Dover Honda - Service Center

Dover, NH

4.6
287 Reviews

287 Reviews of Dover Honda - Service Center

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July 01, 2025

Service is great! Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustr More

by Klindbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Alecia is a real asset ! !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. More

by Danlauzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Excellent service. Helpful. Prompt. Happy to do service here. Thank you all! Sincerely Beverly Kennedy! More

by BEVSTER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jul 01, 2025 -

Dover Honda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Dover Honda provided excellent and prompt service. We look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hajjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Vanbobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Always take good care of my vehicle. Very quick service.I’ve always been very happy. More

by geminihairct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

Your feedback made our day! Thanks for the five-star review! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Very pleased with the service and the speed it was done in the people where very professional! Thanks More

by MOE_DORON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

Moe, we're delighted to hear you were pleased with the service and professionalism at Dover Honda. Thanks for sharing your experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

Very easy process; all the staff are friendly and helpful. I highly recommend this business. More

by ROB.HASKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Dover Honda responded

Hi Rob, we're glad the process was easy and that our team was friendly and helpful at Dover Honda. We appreciate your recommendation and see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

In all the years that I have been going to Honda this is the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. More

by rifamily1@aol.com
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Souter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Dover Honda responded

Thank you for sharing your experience with us. At Dover Honda, we strive to provide top-notch service and appreciate your feedback about the car's cleanliness. We'll address this concern with our team to ensure it doesn't happen again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2025

Very good experience I was impressed with how everything went very courteous and professional people in your service department More

by mboyce5690com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Dover Honda responded

We're delighted to hear you had a positive experience with our service department at Dover Honda! Our team takes pride in providing courteous and professional service. Thank you for sharing your feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2025

It was a very easy process. James was very pleasant. I liked that the TV in the waiting area was muted. More

by DMG9548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Dover Honda responded

We're delighted to hear that James made your experience smooth and pleasant at Dover Honda. It's great to know you appreciated the atmosphere in our waiting area, too! Thanks for sharing your feedback with us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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