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Dover Honda - Service Center

Dover, NH

4.6
208 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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208 Reviews of Dover Honda - Service Center

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March 29, 2025

BEWARE OF SERVICE DEPARTMENT - Missed leaking / rusted brake lines. Update: Manager Mike Watson left his number in a reply to my Google review, claimed to want to discuss and ‘make it right’. So I call More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Dover Honda responded

Cody, Thank you for making us aware of this. Since the time this updated review was posted, I have been made aware that you spoke with Mike and everything has been resolved. If there is anything else we can do for you, please don’t hesitate to reach out. Best, Dover Honda

March 11, 2025

I was very pleased with my Dover Honda experience…. I contacted another dealership for an appointment to have two different safety recalls taken care of and they gave me an appointment in November (8 m More

by Ltwpdret
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Carney
Mar 11, 2025 -

Dover Honda responded

We're delighted to hear that our team at Dover Honda could accommodate your service needs so promptly! It's great to know you had a positive experience with our friendly and helpful staff. Thank you for choosing us, and we look forward to assisting you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

More
March 08, 2025

I was there for warranty work. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. More

by jar59nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Dover Honda responded

We're delighted to hear that your warranty work went smoothly and ahead of schedule at Dover Honda. Thank you for sharing your experience, and we look forward to assisting you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 26, 2025

Good communications, detailed explanations of services, and personable contact make service a pleasure. Repairs made efficiently and effectively. More

by Happy Honda Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Robertson
Feb 27, 2025 -

Dover Honda responded

We're delighted to hear that our team at Dover Honda provided you with excellent communication and service. Thank you for sharing your positive experience, and we look forward to assisting you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 26, 2025

I came in for a state inspection on the vehicle that was purchased here. I had wait another 45 minutes after receiving a text stating my inspection had been completed and that I could read the service repor More

by Kalandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alecia Pack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dover Honda responded

Kalandry, I'm sorry to hear about your experience during the state inspection. We strive for courteous and efficient service, so it's disappointing to learn we fell short here. Your feedback is important, and I'd like to address this situation personally with you. Please feel free to reach out at your convenience. Thank you, Mike Watson - General Manager - 603-609-1984

More
February 13, 2025

They did a very good job of keeping me informed about the timeline of when my car would be done. I appreciated the checkup they did on my car and the carwash too ! More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Feb 13, 2025 -

Dover Honda responded

Nancy, we're delighted to hear that you appreciated the communication and service provided by our team at Dover Honda. Keeping your car in top shape is important to us, and we're glad we could provide a positive experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 30, 2025

I’m always impressed with the level of communication and the quality of service when I bring my car in to Dover Honda. Whether it’s a routine oil change, a recall, or a more extensive service you are always More

by Katrianah117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Dover Honda responded

We're delighted to hear that our team at Dover Honda consistently provides you with excellent communication and service. Thank you for your continued trust in us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 29, 2025

The service department doesn’t know what they are doing! The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car b More

by Tbmammie59Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Segien
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McIntyre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve St Onge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alecia Pack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Souter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Dover Honda responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team. Please contact me directly so we can discuss these concerns further and work toward an appropriate resolution. Respectfully, Mike Watson - General Manager - 603-609-1984

January 18, 2025

Very professional. Great service and best of all can be totally trusted. Been a satisfied customer for years. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alecia Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Dover Honda responded

Hi Rick, thank you for your continued trust and support of Dover Honda! We're delighted to hear that you've consistently enjoyed our professional service. We look forward to serving you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 18, 2024

We think Dover Honda has Excellent service. It has excellent employees. We recommend it always. More

by Mary.schoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Robertson
Dec 19, 2024 -

Dover Honda responded

Mary, thank you for your support of the Dover Honda team! We appreciate your recommendation and look forward to seeing you at your next visit! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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