287 Reviews of Dover Honda - Service Center
Service is great! Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustr Making an appointment and talking to a person when car is broken is terrible! The reception staff that answers the phone are not helpful. Very frustrating that I have to drive to the dealership to talk to service in person to get an appointment. More
Alecia is a real asset ! !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. !! She is extraordinary as a Service Manager and very knowledgeable about mechanical engineering and customer service. More
Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesicle because the service would take longer than expected. I never knew how long the troubleshooting and repair would take. she called me several times providing updates on the status several times. I've dealt with a lot of service representatives and by far Alecia was top of the list. I would definitely recommend her for any bonus or acknowledgement that is available for such an outstanding and valuable employee. Thank you Alecia! More
Always take good care of my vehicle. Very quick service.I’ve always been very happy. Very quick service.I’ve always been very happy. More
Very pleased with the service and the speed it was done in the people where very professional! Thanks in the people where very professional! Thanks More
Very easy process; all the staff are friendly and helpful. I highly recommend this business. helpful. I highly recommend this business. More
In all the years that I have been going to Honda this is the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. More
Very good experience I was impressed with how everything went very courteous and professional people in your service department went very courteous and professional people in your service department More
It was a very easy process. James was very pleasant. I liked that the TV in the waiting area was muted. James was very pleasant. I liked that the TV in the waiting area was muted. More