Dover Honda

Good communications, detailed explanations of services, and personable contact make service a pleasure. Repairs made efficiently and effectively. and personable contact make service a pleasure. Repairs made efficiently and effectively. More

I came in for a state inspection on the vehicle that was purchased here. I had wait another 45 minutes after receiving a text stating my inspection had been completed and that I could read the service repor purchased here. I had wait another 45 minutes after receiving a text stating my inspection had been completed and that I could read the service report, making my total wait time over an hour and a half. The woman who was working the service desk, who checked me out, was extremely rude and condescending, when speaking to me she acted as if I was inconveniencing her. Then when I and I asked about a coupon that I received through email she was very upset that I didn’t bring it up right away when I walked in even though she made it seem like she busy to deal with me at that she. She also seemed to be blaming me, as if it was my fault that there was not enough staff working that day. I do understand that working in a service industry can be stressful and frustrating when short staffed but I hadn’t complained about the wait or the price of the state inspection, I was just hoping to get the discount price like the coupon stated. With that being said I do not appreciate being treated as an inconvenience when all I was trying to do was get my car inspected. More

They did a very good job of keeping me informed about the timeline of when my car would be done. I appreciated the checkup they did on my car and the carwash too ! timeline of when my car would be done. I appreciated the checkup they did on my car and the carwash too ! More

My wife and I just recently purchased a honda pilot from Bob, and I can't stress enough how pleasant the experience was. Dovers pricing was aggressive enough we made a 6 hour drive from northern Maine to ma Bob, and I can't stress enough how pleasant the experience was. Dovers pricing was aggressive enough we made a 6 hour drive from northern Maine to make the purchase. If you are at all concerned about sales tactics from other dealers or hidden fees or add ons, don't be. These folks are top notch. Thanks again! More

I’m always impressed with the level of communication and the quality of service when I bring my car in to Dover Honda. Whether it’s a routine oil change, a recall, or a more extensive service you are always the quality of service when I bring my car in to Dover Honda. Whether it’s a routine oil change, a recall, or a more extensive service you are always treated like you are important. I will definitely continue getting all of my service done at this dealership More

Our fourth car from Dover Honda, our second dealing with Michele. That should say enough Michele. That should say enough More

The service department doesn’t know what they are doing! The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car b The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car but they plugged it in! I have heat until k come to a stop and my temperature gage goes all the way down do you can’t see it! I haa a ve had the car since August 3021 and never have seen this or felt the heat go cold but they are telling it normal! I’m so disappointed in the service I have received! Someone should do something about this! More

The salesman we had was very knowledgeable and very personable. Would rate him highly. Very satisfied with the dealership. personable. Would rate him highly. Very satisfied with the dealership. More

Michelle was very informative and kind about my whole experience in buying a new car. She was just super! Thank you. experience in buying a new car. She was just super! Thank you. More

Very professional. Great service and best of all can be totally trusted. Been a satisfied customer for years. Great service and best of all can be totally trusted. Been a satisfied customer for years. More