Dover Honda

Outstanding! This was the best car buying/leasing experience I've had in my 50 years of car ownership. Our salesman, Rick Stern, was extremely knowledgeable and This was the best car buying/leasing experience I've had in my 50 years of car ownership. Our salesman, Rick Stern, was extremely knowledgeable and helpful...even working extra hours resolving a mechanical issue. The management/finance team of Bob H. and Ray J. worked very hard to meet our needs despite the credit bureau's inability to promptly send required information. All were friendly and professional. Many thanks! More

Very professional in communication and product presentation. Exceptional attention provided to our wants and needs related to the vehicle we were interested in. Our sales representative was very p presentation. Exceptional attention provided to our wants and needs related to the vehicle we were interested in. Our sales representative was very polite and well versed in the vehicle’s capabilities and provided thorough instructions on using key features with emphasis on safety and our satisfaction with the vehicle. More

I was very pleased with my Dover Honda experience…. I contacted another dealership for an appointment to have two different safety recalls taken care of and they gave me an appointment in November (8 m I contacted another dealership for an appointment to have two different safety recalls taken care of and they gave me an appointment in November (8 months in the future)…! Dover Honda gave me an appointment in 7 days…! The service personnel were very friendly and helpful. It was a great experience… Thank you Dover Honda…! More

I was there for warranty work. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. All went as planned. Vehicle was ready much earlier than was originally promised. Nice job. More

Good communications, detailed explanations of services, and personable contact make service a pleasure. Repairs made efficiently and effectively. and personable contact make service a pleasure. Repairs made efficiently and effectively. More

I came in for a state inspection on the vehicle that was purchased here. I had wait another 45 minutes after receiving a text stating my inspection had been completed and that I could read the service repor purchased here. I had wait another 45 minutes after receiving a text stating my inspection had been completed and that I could read the service report, making my total wait time over an hour and a half. The woman who was working the service desk, who checked me out, was extremely rude and condescending, when speaking to me she acted as if I was inconveniencing her. Then when I and I asked about a coupon that I received through email she was very upset that I didn’t bring it up right away when I walked in even though she made it seem like she busy to deal with me at that she. She also seemed to be blaming me, as if it was my fault that there was not enough staff working that day. I do understand that working in a service industry can be stressful and frustrating when short staffed but I hadn’t complained about the wait or the price of the state inspection, I was just hoping to get the discount price like the coupon stated. With that being said I do not appreciate being treated as an inconvenience when all I was trying to do was get my car inspected. More

They did a very good job of keeping me informed about the timeline of when my car would be done. I appreciated the checkup they did on my car and the carwash too ! timeline of when my car would be done. I appreciated the checkup they did on my car and the carwash too ! More

My wife and I just recently purchased a honda pilot from Bob, and I can't stress enough how pleasant the experience was. Dovers pricing was aggressive enough we made a 6 hour drive from northern Maine to ma Bob, and I can't stress enough how pleasant the experience was. Dovers pricing was aggressive enough we made a 6 hour drive from northern Maine to make the purchase. If you are at all concerned about sales tactics from other dealers or hidden fees or add ons, don't be. These folks are top notch. Thanks again! More

I’m always impressed with the level of communication and the quality of service when I bring my car in to Dover Honda. Whether it’s a routine oil change, a recall, or a more extensive service you are always the quality of service when I bring my car in to Dover Honda. Whether it’s a routine oil change, a recall, or a more extensive service you are always treated like you are important. I will definitely continue getting all of my service done at this dealership More

Our fourth car from Dover Honda, our second dealing with Michele. That should say enough Michele. That should say enough More