Douglass Nissan of Waco

What a great experience! We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typica We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typical games. Thousands of dollars above MSRP because of "special" dealership add-ons. I called Douglass Nissan and they treated me with genuine respect. They had what we were looking for and didn't try to tack on unnecessary fees and packages. We drove up on a Saturday, test drove the car and bought it on the spot. They delivered on everything they promised and truly went above and beyond to make sure my daughter's first car buying experience was special. We're talking red bow with "Happy Birthday!" and her name decorating the windshield. What a great experience, she was on cloud 9! If you're in the Austin area and looking for a new Nissan, skip the local dealers and call Chad West and the guys at Douglass Nissan of Waco. They really are the good guys. More

Very honest and low pressure car buying experience. The wife is very happy with everything! The wife is very happy with everything! More

Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier pre owned 2020 Nissan Frontier More

I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles! Chad West provides excellent customer service and great knowledge of their vehicles! More

As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!! vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!! More

Great service and great salesmen. They make you feel like a friend not just a number. They make you feel like a friend not just a number. More

Excellent sales experience with Chad and Douglass Nissan. Won’t go any other place for a Nissan! Won’t go any other place for a Nissan! More

Dealership is very nice and clean! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.! More

Chad West was great to work with and the service department has always been great. department has always been great. More

Chad is a great guy that will take good care of you. Great place to get.a new.r8de from. Great place to get.a new.r8de from. More