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Douglass Nissan of Waco

Waco, TX

Overview
Reviews
Vehicles
5.0
435 Reviews
Call Dealership (254) 776-8016
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5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 435 reviews

July 29, 2026

Able to get everything done online. Just had to drive to the location and get the keys for new vehicle. Very convenient More

by demons818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
Aug 01, 2026 -

Douglass Nissan of Waco responded

Thank you for the positive feedback! We strive to make the car-buying process as convenient as possible. Enjoy your new vehicle! #happycustomer #convenientcarbuying

July 28, 2026

Chad made buying my car an amazing experience from start to finish. He was friendly, knowledgeable, honest, and never made me feel pressured. He took the time to answer all of my questions and made the enti More

by hnewport987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad West
Report | Print
July 27, 2026

Chad West in sales and Beau in finance helped me out with a new Sentra after my old sentra was totaled. I was impressed by the new tech but more so the experience I had. I was in and out under 2 hours after More

by Geoffrey.sterling25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Aug 01, 2026 -

Douglass Nissan of Waco responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Chad and Beau provided such exceptional service and made your car buying experience a breeze. Congratulations on your new Sentra and thank you for choosing Douglass Nissan. We look forward to serving you again in the future! #CustomerSatisfaction #Teamwork #BestCarBuyingExperience

July 27, 2026

Sales process was very easy and quick. No pressure and easy to deal with. Def plus More

by ryan.m.smith1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
Aug 01, 2026 -

Douglass Nissan of Waco responded

Thank you so much for your kind words! We strive to make the sales process as seamless and stress-free as possible for our customers. Your positive feedback means the world to us. Thank you for choosing us!

July 27, 2026

Easy to deal with. Great customer service! Chad was a great help. They assisted with my credit application. More

by Jaimessaul27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Aug 01, 2026 -

Douglass Nissan of Waco responded

Thank you so much for your kind words and positive review! We are thrilled to hear that our team, especially Chad, provided you with exceptional customer service and assistance with your credit application. It is our pleasure to make your experience easy and enjoyable. We appreciate your business and hope to continue serving you in the future.

July 27, 2026

Chad was super helpful with my wife’s new pathfinder as well as the new kicks for my daughter! Very professional and attentive to my needs. More

by josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
Aug 01, 2026 -

Douglass Nissan of Waco responded

Thank you for taking the time to share your positive experience with Chad! We pride ourselves on providing attentive and professional service to meet your family's needs. We look forward to helping you again in the future. #satisfiedcustomers #familyfriendly #attentiveservice

June 26, 2026

I had a great experience at the Douglass Nissan dealership! The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all of my questions, kept me info More

by Shanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Jun 28, 2026 -

Douglass Nissan of Waco responded

We are thrilled to hear about your positive experience at Douglass Nissan! Our team takes pride in providing exceptional customer service and making the car-buying process stress-free. Thank you for choosing us and recommending us to others. We appreciate your business and look forward to serving you again in the future.

June 24, 2026

This dealership is so amazing and they were all very nice and helpful people. They helped me with so much and I’m in love with the car I got More

by jayda.gonzalez99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Jun 26, 2026 -

Douglass Nissan of Waco responded

Thank you for choosing our dealership! We are thrilled that you had a great experience with our team. Nothing makes us happier than knowing our customers are happy with their new car. Enjoy your new ride! #customerlove #happycustomer #amazingdealership

June 24, 2026

Went to trade in my 23 Nissan Rogue for a 26 Rogue. Chad West was our salesman. He made the process easy and made the process easy. More

by Dwyane Warneke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Jun 26, 2026 -

Douglass Nissan of Waco responded

Thank you for choosing us for your trade-in process, we're thrilled to hear that Chad West made it a seamless experience for you. We appreciate your business and look forward to serving you again in the future! 🚗💨 #CustomerSatisfaction #EasyProcess

June 24, 2026

Nice salesperson experience. Second purchase from the dealership and from Chad West, our salesman. Friendly staff all around. More

by Rc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West
Report | Print
Jun 26, 2026 -

Douglass Nissan of Waco responded

Thank you for your loyalty and for choosing Chad as your salesman for the second time. It's wonderful to hear about your positive experience with our staff! We can't wait to welcome you back for future purchases.

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