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Douglass Nissan of Waco

Waco, TX

5.0
331 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 331 reviews

December 19, 2020

They were all so helpful from the beginning to the end everyone was nice .chad west was so very help he got me in the car I had my eyes on it was awesome thank yall Nissan. More

by roselindalopez14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad west, Chad Shelton
Dec 28, 2020 -

Douglass Nissan of Waco responded

Thank you for your awesome feedback, we really enjoy reading about your recent car buying experience. We will be sure to commend Mr. Chad West on a job well done. Thank you again for choosing Douglass Nissan. We hope to be of service to you and your vehicle again.

December 17, 2020

Chad, Bo and Joe at Douglass Nissan were great to work with. They were helpful and not pushy. They worked with us on price and then followed up with us to make sure we were pleased with the car and that a More

by Lrhea2911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo and Joe, Chad Shelton
Dec 24, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave a review for us. We strive to provide an easy and transparent buying experience. Again, thank you for your business and congratulations on your new vehicle.

December 16, 2020

Easiest buying experience I've ever had. Sales person Chad West was very knowledgeable and professional. If your looking for a new or used Nissan Chad is your man for a no hassle experience. The finance More

by JoeyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 24, 2020 -

Douglass Nissan of Waco responded

We sincerely appreciate your recommendation!!! We strive to provide an easy and transparent buying experience and we're happy to hear that was the case with your visit. Congratulations on your new vehicle again!

December 16, 2020

I helped my granddaughter, Tara get reliable transportation Chad West was referred to us and was excellent working with her Would I recommend Chad ABSOLUTELY More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 24, 2020 -

Douglass Nissan of Waco responded

Thank you for your recommendation Tara! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2020

I couldn’t recommend Nissan vehicles enough. I went to purchase a new vehicle at Douglass Nissan and was helped by Chad West, and if he doesn’t help you purchase your new vehicle, you’re truly missing ou More

by Lina H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
Nov 25, 2020 -

Douglass Nissan of Waco responded

Thank you for your recommendation, Lina. We are so happy to hear your feedback regarding your recent buying experience with Mr. Chad West. If you ever have any questions or need automotive assistance, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2020

We have bought 2 vehicles from Chad West and the guys from Douglas Nissan. They go above and beyond and Chad always makes sure you get in a vehicle that suits your needs. More

by Jroyt1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 20, 2020 -

Douglass Nissan of Waco responded

Mr. Chad West is a big reason we consider ourselves "Home of the Nice Guys"! We greatly appreciate your continuous business, thank you!!!

November 17, 2020

Chad is awesome to work with. Very informative, he just cares about his customers. He pays attention to detail along with knowing his customers. He has an ethical standard!!!!! More

by lcj_jns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thanks you for taking the time to leave us this information about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

I would like to thank Chad West at Douglass Nissan. I was treated so kindly, no pressure at all. I LOVE my new Murano! Thanks! More

by Janet Wilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

We'd like to thank you for choosing Douglass Nissan as your preferred Nissan dealership. We are happy to hear that you love your new Murano! Please let us know if there is anything else we can do for you; we are always more than happy to help!

November 17, 2020

They were friendly and easy to deal with, they xxu after the sale. This is the second vehicle we have purchased from Douglas Nissan. More

by daledell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thank you for your feedback! We greatly appreciate your continuous business at our dealership. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

Everyone at this dealership was awesome! Chad was the best. He was so nice and helpful and went out of his way to make me feel at ease with the whole process of choosing the best car for me. Phillip wa More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip, Chad Shelton
Nov 19, 2020 -

Douglass Nissan of Waco responded

Thank you for your great review regarding your previous buying experience. Chad and Phillip are a big reason we are the Home of the Nice Guys! If you have any further questions, please give us a call. We're always happy to help!

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