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Douglass Nissan of Waco

Waco, TX

5.0
343 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 343 reviews

July 02, 2021

Easy to work with. Very friendly and welcoming. Will be a return customer. More

by SusanThomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Jul 07, 2021 -

Douglass Nissan of Waco responded

Thank you for your incredible feedback, Susan! We greatly appreciate your business. We look forward to your next visit with us.

June 26, 2021

Chad West knew the vehicle for us. He knew the vehicle that would suit our needs to change from a 2020 Altima to a 2021 Rogue answering the seat issue for my husband and I. The change has been minimal. T More

by jamesowens57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 02, 2021 -

Douglass Nissan of Waco responded

Thank you for trusting Douglass Nissan, Mr. Owens. We are extremely honored to be your preferred Nissan dealership. Congratulations again on your new Rogue!! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2021

Chad West did a great job with our sister-in-law finding her daughter a 2020 Altima 2.5 SR 4dr sedan. It was just like new and in great condition. We have used Chad for the last 6 years in leasing and buyin More

by djjj3852
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 02, 2021 -

Douglass Nissan of Waco responded

Thank you for sharing your experience at our dealership! We are honored to be your preferred Nissan dealership. We greatly appreciate all of the support from the Johnson family. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2021

Chad West was the man today. Set me up with the car I came in for got a great price was out of there pretty quick. Can’t wait to see it Wed after it’s all detailed and fixed up. Thanks again Chad! More

by jklaumann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
May 31, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us your feedback about your experience at our dealership! But most importantly, thank you for trusting Douglass Nissan and allowing us to assist you during your vehicle search. Congratulations again!

May 26, 2021

The whole process working with Chad was easy and painless. I felt like he was out for my best interest and I was in and out in no time. More

by Mitchellmika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
May 31, 2021 -

Douglass Nissan of Waco responded

Thank you for your kind review! Your feedback is very valuable to us. If you have any questions or need further assistance, please do not hesitate to reach out to us. We're always happy to help!

May 18, 2021

Fantastic experience from beginning to end. The enitre deal was completed online. After tge purchase i had follow up questions and chad was great about responding to all my after sale questions. More

by Beatyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
May 25, 2021 -

Douglass Nissan of Waco responded

Thank you for using our online car buying tool. We are constantly working on ways to improve our customer's experience with our dealership. If you have any additional questions or need further assistance, please do not hesitate to reach out to us!

May 15, 2021

I had they absolute best experience. It was so quick, and no one pressured us to buy a vehicle. Car salesman Jim made us feel like family. Will shop again. More

by Brandi Perkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
May 17, 2021 -

Douglass Nissan of Waco responded

We greatly appreciate your review, Brandi. It was an honor meeting you and being able to assist you with your vehicle search. If you have any additional questions or need further assistance, please give us a call. We're always happy to help!

May 14, 2021

Douglas Nissan of Waco and Chad West did an amazing job helping me find a new vehicle in the Nissan Altima SL it’s very reliable and also has very good gas mileage and I am extremely happy with my purchase More

by mrsmith2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
May 17, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us your review, Mrs. Smith. We greatly appreciate you for stopping by and trusting Douglass Nissan. If you have any additional questions or need further assistance, please give us a call. We're always happy to help!

May 14, 2021

We recently purchased a new vehicle for our growing family. Mr. Chad West was incredibly helpful and informative throughout the entire process! Would 100% recommend! More

by Mmonroe254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
May 17, 2021 -

Douglass Nissan of Waco responded

Congratulations again on the purchase of your new vehicle! We are excited for you and the growing family. If you have any additional questions or need further assistance, please give us a call. We're always happy to help!

May 05, 2021

This is the second time of using Douglass of Nissan and Randy Glass as our salesman! We love this agency and Randy! They are both very professional and friendly!! They will have return service and will ref More

by txchatterbox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
May 06, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us your feedback! We greatly appreciate you trusting Douglass Nissan with your automotive needs for the second time. If you have any further questions, please give us a call. We're always happy to help!

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