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Douglass Nissan of Waco

Waco, TX

5.0
343 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 343 reviews

March 08, 2022

Took my Titan in to get serviced, my check engine light is on. They told me we can’t get to for at least a week. 27123 miles and already 2 codes for my check engine light running rough and shifting slow.Th More

by Mnmdmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Mar 10, 2022 -

Douglass Nissan of Waco responded

Thank you for reaching out and sharing your experience. As a company, we feel that it is important to offer paid vacation to our employees and we feel that it is important that they use the time that they have earned. Unfortunately, when an employee opts to use their vacation time, it can be an inconvenience. If you are willing to give us the opportunity to service your vehicle when our master tech is back from vacation and can properly diagnose your vehicle, we will be ready.

February 16, 2022

Chad helped me out a lot he did an awesome job, I love my Marano More

by gingergeurin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 18, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Outstanding dealership. Our salesman, Chad was very knowledgeable and listened sincerely and answered our questions. More

by janetsatx25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Chad West
Feb 18, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2022

This Nissan dealership is great. My sales associate, Chad West, was amazing. My husband and I came just to browse around (I wanted to transition from an SUV to a mid-size pickup but wasn't sure about what I More

by Katie Dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jan 14, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us your awesome review, Katie. We truly appreciate your business and your recommendation. If you have any further questions about your new vehicle, please give us a call. We're always happy to help!

December 25, 2021

Chad West is probably the best salesperson I have ever had to deal with in all my car purchasing years!! A wonderful listener! More

by RJD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 28, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your business and hope you have a great day!

December 24, 2021

Always caring and want to help in any way they can to benefit you and your family More

by b_gon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 28, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your business and hope you have a great day!

December 22, 2021

Execellent dealership. Chad West was great and we Execellent dealership. Chad West was great and we are very pleased with his pro fessional service and help with our new sentra. More

by R & L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 25, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 08, 2021

Chad is great, I have had nothing but good experience with him and the brand. More

by Mike.stephens1419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 17, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We hope you are enjoying your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2021

Super professional salesman Chad West. He makes the car buying experience simple and enjoyable. Thank you Chad!! More

by Hello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 17, 2021 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We truly appreciate your business and hope you have a great day!

November 24, 2021

Excellent job from dealership, clean environment in the shop, bathrooms, an building exterior. The explaining of contact was also great.. this was our third vehicle bought here an will always come back... More

by Moodyntx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Chad West
Dec 17, 2021 -

Douglass Nissan of Waco responded

Thank you for your kind words! We are honored you have selected us to be your preferred Nissan dealership. We truly appreciate it. If you have any further questions or need additional assistance, please give us a call. We're always happy to help!

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