Back

Douglass Nissan of Waco

Waco, TX

5.0
329 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

Directions

By Type

Showing 329 reviews

April 24, 2022

Chad is an exceptional employee. He always goes above and beyond to help my family and I. Chad is very knowledgeable. He has excellent customer service skills. Chad is awesome!! More

by jperez1493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
April 23, 2022

Chad was super knowledgeable and helpful. I would recommend Chad to any one who is looking for a new car. He was amazing to work with. This was the first new car I have bought in 20 years and More

by Cherish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
April 22, 2022

Chad West was Awesome he stopped and truly listened to what I was searching for and help get into my new Nissan Altima. I would recommend them to any one that wants an honest person and a great sales pers More

by mkarl73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
April 22, 2022

The team is knowledgeable about their vehicles and everyone provides great service. This is our second car here based on a great salesman and product. More

by Gmoro1269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 22, 2022 -

Gmoro1269 responded

Thanks to a great car dealership!

April 22, 2022

Great, no pressure, experience. Everyone is friendly and knowledgeable. I definitely would recommend buying here. More

by amt182001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
March 31, 2022

I have been buying cars here for the last 4 years and always have a good experience with the people here More

by w2131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 03, 2022 -

Douglass Nissan of Waco responded

Thank you so much for your kind words. We are happy to know that you had a great experience!

March 08, 2022

Took my Titan in to get serviced, my check engine light is on. They told me we can’t get to for at least a week. 27123 miles and already 2 codes for my check engine light running rough and shifting slow.Th More

by Mnmdmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Mar 10, 2022 -

Douglass Nissan of Waco responded

Thank you for reaching out and sharing your experience. As a company, we feel that it is important to offer paid vacation to our employees and we feel that it is important that they use the time that they have earned. Unfortunately, when an employee opts to use their vacation time, it can be an inconvenience. If you are willing to give us the opportunity to service your vehicle when our master tech is back from vacation and can properly diagnose your vehicle, we will be ready.

February 16, 2022

Chad helped me out a lot he did an awesome job, I love my Marano More

by gingergeurin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 18, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Outstanding dealership. Our salesman, Chad was very knowledgeable and listened sincerely and answered our questions. More

by janetsatx25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Chad West
Feb 18, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2022

This Nissan dealership is great. My sales associate, Chad West, was amazing. My husband and I came just to browse around (I wanted to transition from an SUV to a mid-size pickup but wasn't sure about what I More

by Katie Dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jan 14, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us your awesome review, Katie. We truly appreciate your business and your recommendation. If you have any further questions about your new vehicle, please give us a call. We're always happy to help!

...
14
...