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Douglass Nissan of Waco

Waco, TX

5.0
343 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 343 reviews

September 22, 2022

My salesman Chad was awesome! He took his time and helped me find the right vehicle. Definitely will be back to see him for future autos! More

by MW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Oct 07, 2022 -

Douglass Nissan of Waco responded

MW, Thank you for reaching out and telling us about the great experience that you had with Chad! We hope that you are enjoying your new car as much as he enjoyed working with you!

September 22, 2022

They are fantastic. Everyone is super nice, and they have great customer service! Great company More

by mmklement2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Oct 07, 2022 -

Douglass Nissan of Waco responded

Thank you for the 5 star review! We are happy to hear that you had a great experience. Please let us know if we can be of assistance in the future.

August 27, 2022

They care about the customers and do not pressure to buy. Upfront, honest, and helpful More

by Vyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to share your kind words! We look forward to working with you again!

August 25, 2022

Chad, my car salesman, put forth a lot of effort to meet my wants and needs in buying my new car. Chad did right by me and I hope he's there when I decide to buy my next car. I love my Altima and would bu More

by resendezsoila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know about the great experience you had working with Chad! We are certainly glad that he is on our team.

August 24, 2022

Chad West is the absolute best to work with. I have bought 7-8 vehicles from him and this dealership. I will not shop anywhere else! More

by Tracee Metcalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for reaching out and giving such a great review! We are honored that you continue to choose to buy your cars from Chad West and Douglass Nissan!

August 24, 2022

They are great to work with, from the Sales Team, Finance guys to the Service Team they all know their stuff. More

by kimmivy78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to reach out about your great experience! We appreciate your patronage and look forward to working with you in the future!

July 28, 2022

I went to this dealership after being treated poorly at another dealer and this dealer and Chad my salesman went above and beyond to make sure I got the exact car I wanted for a great price! Will continue More

by austenleach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Aug 02, 2022 -

Douglass Nissan of Waco responded

Austen, Thank you for reaching out and sharing your positive experience! Chad is a wonderful asset and we are glad that he is on our team!

July 22, 2022

Chad West is an outstanding asset to your company. Not only did he sell a new Rogue to my wife. He also takes care of my daughter for her vehicle needs. More

by Bubba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 22, 2022 -

Bubba responded

Chad West is an asset to your company. He has always provided the answers to any car question we may have. Certainly can’t imagine dealing with anyone else !

June 28, 2022

Everyone was very nice and approachable, Chad really helped me out a lot and they really did their best to help me find what would work best for me and my family. More

by Zdwomack08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 10, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know about your experience! It is great to hear that you were able to get the right vehicle for you and your family.

June 28, 2022

Best experience Ever. Chad West is awesome and truly cares. I love my new Murano. More

by Fondagateley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 10, 2022 -

Douglass Nissan of Waco responded

Thank you so much for your review! We are glad to hear that you enjoyed working with Chad, he is certainly a very valuable member of our team!

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