Back

Douglass Nissan of Waco

Waco, TX

5.0
329 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

Directions

By Type

Showing 329 reviews

August 24, 2022

Chad West is the absolute best to work with. I have bought 7-8 vehicles from him and this dealership. I will not shop anywhere else! More

by Tracee Metcalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for reaching out and giving such a great review! We are honored that you continue to choose to buy your cars from Chad West and Douglass Nissan!

August 24, 2022

They are great to work with, from the Sales Team, Finance guys to the Service Team they all know their stuff. More

by kimmivy78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Sep 02, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to reach out about your great experience! We appreciate your patronage and look forward to working with you in the future!

July 28, 2022

I went to this dealership after being treated poorly at another dealer and this dealer and Chad my salesman went above and beyond to make sure I got the exact car I wanted for a great price! Will continue More

by austenleach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Aug 02, 2022 -

Douglass Nissan of Waco responded

Austen, Thank you for reaching out and sharing your positive experience! Chad is a wonderful asset and we are glad that he is on our team!

July 22, 2022

Chad West is an outstanding asset to your company. Not only did he sell a new Rogue to my wife. He also takes care of my daughter for her vehicle needs. More

by Bubba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 22, 2022 -

Bubba responded

Chad West is an asset to your company. He has always provided the answers to any car question we may have. Certainly can’t imagine dealing with anyone else !

June 28, 2022

Everyone was very nice and approachable, Chad really helped me out a lot and they really did their best to help me find what would work best for me and my family. More

by Zdwomack08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 10, 2022 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know about your experience! It is great to hear that you were able to get the right vehicle for you and your family.

June 28, 2022

Best experience Ever. Chad West is awesome and truly cares. I love my new Murano. More

by Fondagateley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jul 10, 2022 -

Douglass Nissan of Waco responded

Thank you so much for your review! We are glad to hear that you enjoyed working with Chad, he is certainly a very valuable member of our team!

June 23, 2022

This is my 4th truck I have purchased from Douglas Nissan. Chad West is awesome and makes buying a vehicle a breeze. I also use the services department for all my needs. Will be back for number fiv More

by m.kevin.brister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jun 26, 2022 -

Douglass Nissan of Waco responded

Mr. Brister, Thank you for your kind words! We are glad to hear that you had a great experience and we want to thank you for being a loyal customer.

June 22, 2022

No haggle, strait forward polite and informative people working. Didn’t try to talk me into something I didn’t want or out of what I did want. Worked hard to give me what I ask for in such a tough mark More

by pdpope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
Jun 22, 2022 -

pdpope responded

Thank you for such a no hassle car buying experience

Jun 26, 2022 -

Douglass Nissan of Waco responded

Thank you for reaching out with your kind words. We are happy to hear that you had a great experience and we thank you for your patronage!

May 26, 2022

Was able to work with Chad great knowledge no pressure great overall experience. Would recommend him highly More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad West
May 26, 2022

Good sales service. Friendly service. Took care of all our needs. No problems.would recommend. More

by Jimmywright70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
...
13
...