Douglass Nissan of Waco

The dealership has great management and an experienced and knowledgeable sales team. Their finance department is top notch. Overall a great car buying experience. and knowledgeable sales team. Their finance department is top notch. Overall a great car buying experience. More

The Salesman that waited on me is extremely knowledgeable Chad is great to work with Chad is great to work with More

My three most recent vehicles were purchased from Douglass Nissan; specifically from Chad West. We have always received excellent customer service both during the purchase and also from the service d Douglass Nissan; specifically from Chad West. We have always received excellent customer service both during the purchase and also from the service department. More

Best car buying experience we’ve ever had. Would recommend this dealership to anyone and will definitely make future purchases there. Our salesman was very knowledgeable and not pushy at all. Would recommend this dealership to anyone and will definitely make future purchases there. Our salesman was very knowledgeable and not pushy at all. “Home of the nice guys” is a very fitting slogan for the Waco dealership. Joe and Chad are the best! More

The service department is why this is getting a 1 star. Took our 2018 altima to get oil change and a new tire which was under warranty. We ordered it on Thursday September 9,2022 and was told it would be i Took our 2018 altima to get oil change and a new tire which was under warranty. We ordered it on Thursday September 9,2022 and was told it would be in on Monday. We finally after many calls and no response from service department we took the car in Monday September 26,2022. They tire was supposed to be under warranty and they tried to make us pay the $193 because somehow our warranty magically was canceled in August. Not only did that happen but they over tightened the drain plug and crushed the gasket so we had oil leaking all over our driveway. I love the dealership and Ray our personal salesman. The service department has issues and needs to be corrected. More

My second purchase was just as smooth as my first. Chad West is an amazing salesperson. He was helpful, profession, and found exactly what I was looking for, with no pressure to purchase. I recommend Chad West is an amazing salesperson. He was helpful, profession, and found exactly what I was looking for, with no pressure to purchase. I recommend anyone looking for a new vehicle head to Douglas Nissan and ask for Chad West. More

My salesman Chad was awesome! He took his time and helped me find the right vehicle. Definitely will be back to see him for future autos! He took his time and helped me find the right vehicle. Definitely will be back to see him for future autos! More

They are fantastic. Everyone is super nice, and they have great customer service! Great company Everyone is super nice, and they have great customer service! Great company More

They care about the customers and do not pressure to buy. Upfront, honest, and helpful Upfront, honest, and helpful More

Chad, my car salesman, put forth a lot of effort to meet my wants and needs in buying my new car. Chad did right by me and I hope he's there when I decide to buy my next car. I love my Altima and would bu my wants and needs in buying my new car. Chad did right by me and I hope he's there when I decide to buy my next car. I love my Altima and would buy a second or third from them without giving it a second thought. From choosing my car to finalizing paperwork...all-around great experience. Thank you. More