Douglass Nissan of Waco

I will only buy a car from Chad he is the best. Great customer service. Great customer service. More

I received superior customer service from Chad West at Douglass Nissan in Waco. He was professional, knowledgeable, thorough, friendly and kind. He was quick to find me exactly what I wanted with no pres Douglass Nissan in Waco. He was professional, knowledgeable, thorough, friendly and kind. He was quick to find me exactly what I wanted with no pressure. He took his time with me and met every need I had as a customer. He continues to check in with me to make sure I am satisfied with my vehicle or if I have any questions. When I spoke with the finance department the day I purchased my car, they did not pressure me into anything I didn’t want. I am extremely happy with my experience there and will be back! More

Awesome service, Chad and team are dedicated and service driven. Overall nice experience. Thank you Loyd driven. Overall nice experience. Thank you Loyd More

My mom, daughter, and I walked in was immediately greeted and I love that! Chad West was amazing through the whole process of me getting my car. He didn’t force me into anything I didn’t want and listened to and I love that! Chad West was amazing through the whole process of me getting my car. He didn’t force me into anything I didn’t want and listened to what I had to say. He was also very patient with me, I like to have my mom’s opinion on something like this and she had left for a little bit, there was no rush to sign anything or for him to have an answer right then and there. 10/10 I would give more than just a 10!! More

This is a very reliable dealership. I'm driving my third Nissan from Douglass Nissan . Wouldn't go anywhere else! As long as Chad West is there to take care of our needs! I'm driving my third Nissan from Douglass Nissan . Wouldn't go anywhere else! As long as Chad West is there to take care of our needs! More

No pressure sales. They are very knowledgeable about their autos. Looking for a new ride call Chad West! They are very knowledgeable about their autos. Looking for a new ride call Chad West! More

Completely disgusted with their service department. Took in my Murano for services and also needed a brake change based upon what they told me last time. First, they sent me a video of the wrong car Took in my Murano for services and also needed a brake change based upon what they told me last time. First, they sent me a video of the wrong car being serviced. When I picked it up, I mentioned it but no one was concerned. I did not drive my car since the service. Then today I discovered that they did not rotate my tires or do an oil change, my whole purpose of going in there. It was clearly due from the car's display and the service records. I bought the car new at this dealer and every service has been done there. I called the service manager today, he wanted to blame it entirely on me and told me to get my oil changed elsewhere. I will and I will buy my cars elsewhere. Lost a lifetime Nissan customer. More

Excellent experience and no pressure. Chad was very helpful answered all our questions. We told him what we were looking for and he delivered. We love our Nissan Kicks. Chad was very helpful answered all our questions. We told him what we were looking for and he delivered. We love our Nissan Kicks. More

He was so helpful. My daughter loves her car. All around great experience I’m so glad we went and we will for sure be back. My daughter loves her car. All around great experience I’m so glad we went and we will for sure be back. More

Love Chad he has taken care of our family through several purchases. Staff is always friendly and helpful. Service has alway been fair in pricing and any services needed. purchases. Staff is always friendly and helpful. Service has alway been fair in pricing and any services needed. More