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Douglass Nissan of Waco

Waco, TX

5.0
409 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 409 reviews

March 27, 2026

Douglass Nissan is where i come when I'm ready to buy my next vehicle. Chad is always great to work with because he listens to my wants. Scott is also great in service. I am grateful to have the these peo More

by Rooftoprookie8769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Parrish , Chad West
Mar 30, 2026 -

Douglass Nissan of Waco responded

Thank you for the very kind review of our services! I look forward to sharing your positive experience with both Chad and Scott. Thank you for your business and please let us know if we can assist in any way. Britton Douglass General Manager Douglass Nissan of Waco

March 27, 2026

Very pleasant transaction, which isn’t always common in the car sales industry. Chad West was so very professional and a no pressure salesman. We will definitely be back if ever in the market for a differe More

by Missy.kornegay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 30, 2026 -

Douglass Nissan of Waco responded

Missy, Thank you very much for the review of our store and of Chad. We truly appreciate your business and hope that you love your new vehicle. Britton Douglass General Manager Douglass Nissan of Waco

February 22, 2026

This dealership rocks! We have been customers with them for over a decade. Chad West is the person you really want to work with. He is so friendly and helpful, really knows More

by Larry Baggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 25, 2026 -

Douglass Nissan of Waco responded

Awshuxs, Thank you very much for the review of Douglass Nissan and Chad in particular. We truly appreciate both your business and the review. Thank you for shopping at Douglass Nissan and please let us know if you need any assistance. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

I have purchased several vehicles from Douglas Nissan, service is always good. Chad West our sales representative is the best! Excellent service always and always available afterwards for any questions More

by Sproles.info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 26, 2026 -

Douglass Nissan of Waco responded

Sproles.info, Thank you very much for the very kind review of Chad and your vehicle buying experience. I am pleased to see that it was a good one and we appreciate your repeat business. If we can assist please do not hesitate to reach out to Chad or any member of our team. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

Chad West is awesome! He answered all of our questions and made sure that we were taken care of. Definitely worth the drive to Waco. We’ll definitely be back as repeat More

by solisang75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 25, 2026 -

Douglass Nissan of Waco responded

solisang75, Thank you very much for making the drive to come see the Home of the Nice Guys and I am glad to see that we lived up to our repuation. We appreciate the stars and please let Chad or any of our staff know if we can be of assistance. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

My experience at Douglass Nissan of Waco was exceptional, mostly in part due to Chad West our sales rep. He made the car by an experience like you were buying from a friend. Highly recommend. More

by Buyherefirst408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Ellis, Chad West
Feb 25, 2026 -

Douglass Nissan of Waco responded

Buyherefirst408, Thanks for the stars! Glad that Chad and team made the car buying experience a positive one. We appreciate your business! Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

Douglass Nissan is an exceptional dealership - from the sales side to the service department. I have purchased multiple vehicles from them and the experience has always been amazing! More

by melbelcolyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 25, 2026 -

Douglass Nissan of Waco responded

melbelcolyer, Thank you very much for the very kind review of both our sales and service departments. I am glad to see that your experiences with Douglass Nissan have been positive and we appreciate the stars! Please let us know if we can assist with anything. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

Chad is awesome! He helps anyway he can! Makes you feel like family! We have bought 3 vehicles from him and we are very happy! More

by annettemorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo in finance, Chad West
Feb 25, 2026 -

Douglass Nissan of Waco responded

Annettemorgan, Thank you very much for your repeat business and for the kind review. Please do not hesitate to reach out to Chad or any of our Nice Guys if we can assist in any way. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

Chad was professional and be everything about his product. I was very impressed. Not the norm when shopping for cars. Chad exceeded my expectations and made the car experience easy from beginning unt More

by Jclm0409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Feb 25, 2026 -

Douglass Nissan of Waco responded

Jclm0409, What a great review and thank you very much for taking the time to tell others about your experience at Douglass Nissan and with Chad in particular. We truly appreciate your business and please let us know if we can assist in the future. Britton Douglass General Manager Douglass Nissan of Waco

February 20, 2026

Chad and the dealership is awesome. I love all the vehicles I get from them. More

by baggettcarrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Feb 25, 2026 -

Douglass Nissan of Waco responded

Baggettcarrie, Thank you very much for the stars and your continued business. We truly appreciate you taking the time to let others know about your experience and hope we have the opportunity to serve you again in the future. Britton Douglass General Manager Douglass Nissan of Waco

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