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Douglas Volkswagen

Summit, NJ

5.0
1,482 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,482 reviews

April 09, 2023

I bring my 2 cars for the state inspection. Everyone is always pleasant, the waiting room (s) are very nice and when I get my cars back they have been washed and cleaned!!! I have a Nissan smal More

by HSandyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 18, 2023 -

Douglas Volkswagen responded

Thank you for sharing your thoughts about your experience with us here at Douglas Volkswagen. We appreciate your business and hope to see you again soon!

March 14, 2023

This is the best dealership in the Essex County area. . The treat you like family from day 1!! No shady games played here all staff are very knowledgeable and are always willing to get your deal completed More

by Mello037676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S.
Mar 14, 2023 -

Douglas Volkswagen responded

Thank you for your kind words and this wonderful review! We appreciate you taking the time to give us feedback. We look forward to seeing you again in the future.

March 10, 2023

Working with David Suchocki on the purchase of our new car was the best experience I’ve had with a dealer. There was no high pressure. Customer service was his top priority. He was knowledgeable, trustw More

by Dale
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Matt Planck
Mar 10, 2023 -

Douglas Volkswagen responded

Thank you, Dale! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Douglas Volkswagen!

March 03, 2023

It was a good experience at Douglas VW. They are Professional and high quality with reasonable priced. More

by rchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ardente, Russ Arons
Mar 10, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen! We appreciate the 5-star rating and review.

February 24, 2023

Great experience very kind and honest, I’m very impressed with the efficiency and promise Delivery More

by Taos se
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flo , Russ Arons
Mar 10, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2023

Met with Nick Malanga in Sales, test-drove an ID. 4. Nick was great, lots of helpful inside information about the car and the sales process. More

by Oranges
Recommend Dealer
Yes
Employees Worked With
Nick Malanga
Mar 10, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with a 5-star experience! We sincerely value your business and look forward to your next visit.

February 07, 2023

every one at Douglas vw are very friendly especially dave he walks me through of my new vehicle before i bought it i will definitely recommend my family and friends to go to Douglas vw and get a vehicle More

by martinhoward754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Russ Arons
Feb 07, 2023 -

Douglas Volkswagen responded

We appreciate you taking the time to leave us such a kind review on your visit here at Douglas Volkswagen. We truly hope you are enjoying your new car!

Feb 07, 2023 -

martinhoward754 responded

oh yes i am enjoying my new ride i love it its got got so many feature so once again to everyone at douglas vw for working with me

February 04, 2023

We got our first EV from Douglas VW after a long wait from VW. Andrew Pontone, our sales executive, was a pleasure to work with. He made the process so simple and was extremely pro-active to guide us thr More

by Damini
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Pontone
Feb 07, 2023 -

Douglas Volkswagen responded

Thank you for taking the time to leave this great review. We appreciate your business and your feedback on your recent visit with Andrew here at Douglas Volkswagen. Hope to see you again in the future.

January 28, 2023

Going to Douglas Volkswagen was a great experience. David Suchocki was patient and explained everything to me. He treated me like I was family I will never go to another dealer after this experience. More

by c.perrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 30, 2023 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2023

Dave is simply amazing. Kind, understanding, incredibly knowledgeable, and just an overall pleasure to deal with. Honest, fair and upfront from start to finish. I’ll definit More

by Bellz147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 30, 2023 -

Douglas Volkswagen responded

Thank you for taking the time to offer this great rating and review. We are so glad you had a great experience with Dave here at Douglas Volkswagen.

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